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“Great as expected”
Review of W Hollywood

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W Hollywood
Ranked #72 of 353 Hotels in Los Angeles
Reviewed 27 March 2012

We stayed at the W Hollywood again and were not disappointed. Our room was a Cool Corner suite this time around and it was impressive. The view of the Hollywood sign, the Capitol Records building and the Pantages theater just can't be beat. The room is very well layed out with a separate lounge area that includes a very cool circular couch and a wet bar. The bed was extremely comfortable and we both enjoyed a very relaxing night of sleep. One note, the hotel is right on Hollywood Blvd, and the noise from the street can be a bit loud. Just bring some ear plugs and realize you're in the middle of a vibrant city and you'll be just fine. As always, the valet parking was extremely convenient as we needed to get our car out several times and everytime it was waiting for us a few minutes after we called from the room. The service is always great. Joey, our bellman, gave us a full rundown of how to work everything in the suite and also gave us a description of the different types of rooms available at the hotel. He was extremely helpful. All of the staff was very helpful and accomodating. Our room wasn't quite ready when we arrived at noon, but we gave them our mobile phone number and they called as soon as it was available at 2pm. To sum it up, great hotel, great location, and great staff! We'll be coming back again soon!

Room Tip: Pick the Cool Corner Suite to guarantee a great view of Hollywood.
  • Stayed: March 2012, travelled as a couple
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Thank dnkonvaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,763)
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Reviewed 21 March 2012

Ok, I liked this hotel....not loved. As with all W's it has a stylish lobby....the rooms are a little too dark ie. not enough lighting, but it was very large and comfortable. The best part about this W was the pool deck....great layout with cabanas and great djs.

  • Stayed: October 2011, travelled on business
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Thank PointsAddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2012

Arrived at hotel to be told cool corner suite I had booked on the Internet was not available. I was asked to stay 1 night in one room and move the next day. When I vented my frustration at the staff they quickly sorted out the problem and gave me the room I had requested. don't know how they did it or why they couldn't do it when we first arrived.

After that the staff were very helpful and attentive, we stayed on the sixth floor very very quiet no noise or disturbances even over the weekend. Staff and the concierge were very attentive couldn't do more to make our stay better. Went up to the pool one day and there was a couple of very loud guests the management made a point of apologising for,the guests behaviour even though they didn't need to. Room service was quick and very good food.

Overall our stay was excellent would definitely come back, ask for a quiet room the staff know which rooms they are. We were on the 6th flor and it was very quiet and the beds are amazing you really get a good nights sleep.

Room Tip: Ask for a quiet room if you don't want noise from the night club
  • Stayed: March 2012, travelled with family
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Thank Gina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

I stayed on the top floor of this property (beneath the night club) and did not sleep due to the excessive noise above. As you walk into the property, I felt as if I was entering a nightclub and not a hotel. In addition, there is not much to do around the property. Will not be going back.

  • Stayed: January 2012, travelled on business
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Thank Sammy_p82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad_Wulff, Guest Relations Manager at W Hollywood, responded to this reviewResponded 27 March 2012

Thank you for taking the time to write a review, we appreciate the chance to take feedback to our team.

W Hollywood's location at Hollywood and Vine places it in a very vibrant part of town, and it does have an active nightlife. I apologize that your sleep was interrupted; our guests comfort is of the utmost concern to us.

We have quiet rooms available, and hope that next time you are in the Hollywood area, you will consider letting us provide you with a great W experience.

Thanks, and have a great day.

Brad Wulff
brad.wulff@whotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2012

You will love this Hotel.

Don't stay here. I am just completing a stay and the place is a joke. The lobby becomes a nightclub on Friday and Saturday evenings so when checking in on those evenings you have to scream to be heard by the check in team.

I was placed in room 318 and had two nights of dreadful sleep. The noise from the lobby below and car entry courtyard drifts up the side of the building. The acoustics and sound insulation of this building are appalling. I complained after my second night (woken at 0235 and again at 0600 by guests around me) and was moved to level 9. Its better here but there are far better Hotels to choose from in Hollywood and in LA than this W.

The pros are that it is above the Hollywood/ Vine Metro. You can walk to the Chinese Theatre in 15 minutes and enjoy the Hollywood Walk of Fame - its right outside the Hotel front door.

The cons are that the restaurant prices are too high, the rooms drab and depressing, there are no views to speak of for most of the hotel rooms, the acoustics are appalling and you can hear people flushing their loos right next door to you and the staff are stuck up and snooty.

I am a Starwood Preferred Guest and intend to lodge a formal letter of complaint with the Hotel Group about this Hotel. Don't come here for peace and quiet. Come here if you want to party with a pretentious Hollywood bunch of losers.

Room Tip: Go above level 6
  • Stayed: March 2012, travelled solo
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1  Thank Wordlywise_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad_Wulff, Guest Relations Manager at W Hollywood, responded to this reviewResponded 21 March 2012

Thank you so much for taking the time to write a review, we take all of our guest feedback seriously. W Hollywood does boast a vibrant nightlife, but we make every effort to ensure the comfort of our guests. We apologize your experience did not meet your expectations.

On your next trip to Los Angeles, please feel free to reach out to me, and we can work to customize your stay here, as we have many different options for quiet rooms, styles, and views (including fantastic views of the Hollywood sign)!

Thanks again,
Brad Wulff brad.wulff@whotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Hollywood

Address: 6250 Hollywood Blvd, Hollywood, Los Angeles, CA 90028-5325
Phone Number:
Region: United States > California > Los Angeles > Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Los Angeles
#28 Luxury Hotel in Los Angeles
#57 Romantic Hotel in Los Angeles
#71 Business Hotel in Los Angeles
Price Range: ₹ 20,464 - ₹ 36,575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Hollywood 4*
Number of rooms: 305
Official Description (provided by the hotel):
The W Hollywood Hotel is always ready for its close-up at the entertainment capital of the world's epicenter, where glitz, glamour, power shopping, vibrant dining, and cutting-edge style meet. ... more   less 
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Also Known As:
w Hollywood Hotel Los Angeles

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