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“Not Expedia Friendly” 3 of 5 bubbles
Review of Laguna Hills Lodge

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Laguna Hills Lodge
Ranked #1 of 4 Hotels in Laguna Hills
Certificate of Excellence
Orange County, CA
Level Contributor
162 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“Not Expedia Friendly”
3 of 5 bubbles Reviewed 15 March 2012

This hotel is not pet friendly- and it is not friendly to people who book on Expedia. I know cause I did. They reserve their "Value (bad) rooms" for people who book on Expedia. These rooms are right next to traffic and are smaller than other rooms. The guy at the front desk told me they have a whole area of "Value rooms" they set aside just for people who book on Expedia! To me this is outrageous and unfair!!!

If you do want to stay at this hotel, call them and book directly. And if you have someone you're visiting in Leisure World and tell them so, they say they'll even give you a special discount.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank stockmktgenius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna_Hills_Lodge, General Manager at Laguna Hills Lodge, responded to this review, 27 March 2012
We apologize for any miscommunication on our part to this guest concerning our rooms with Expedia. Expedia is given inventory for our "Standard" rooms which differ from our "Value" rooms only by location on the grounds -- distance from the pool, fitness center, Front Desk and shopping center. Both room types are the same size, decor, etc. We love Expedia and are ranked among the top 25 hotels in all of Orange County by Expedia. Again, we sincerely apologize for any miscommunication on our part that misled this guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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591 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
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  • English first
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English first
Santa Fe, New Mexico
Level Contributor
250 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 bubbles Reviewed 13 March 2012

This is a updated hotel that you can't beat for the price in this very convenient (more upscale) location. I wasn't crazy about the toilet and bathtub being in a separate small room and the vanity outside the wall (but separated from the space where the beds are) but for 1 night, I won't complain. They also have the usual complimentary breakfast that you find at many places these days. For the price, you won't do better.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jorden N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fonthill, Ontario, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

I appreciated the way staff took care of my room, which, by the way was excellent, and how they responded to my every need to assure me of a good stay. Breakfast was served daily and offered a great variety of food and wonderful service. Staff were friendly, caring and responsive to my every request. Computers were also available to search for directions to places to see as well as to keep up with personal e-mail files. The buildings were beautiful with flowers everywhere. I can't think of anything negative to say about my stay. It was wonderful!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Paulus432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

We wanted a non-chain hotel for our long weekend in SoCal, so I booked the Laguna Hills Lodge based on the many positive TripAdvisor reviews. I could not have been more pleased with our experience, especially for the price! The location (just off the 5) was perfect for us, as we wanted a location central to our day trips to area beaches, Palm Springs, and San Diego. Check-in was quick and painless and made extra-special with freshly baked cookies. After unpacking, my husband had to get his fish taco fix at Rubio's, so we made the easy walk across the street to the Laguna Mall. I did not use the pool nor the hot tub, but my husband pronounced them "just fine." We both made use of the fitness room, which came equipped with two incline treadmills, a cycle, and a circuit weight system. (Running on a treadmill is a lot more enjoyable overlooking a pool!) The room was larger than I'd expected and included a microwave, a mini-fridge/freezer combo, and a separate sink/shower/tub. If you're a smoker - especially one not accustomed to California's strict smoking laws - you'll want to request a smoking room, as there is only one designated smoking area on the property. Our room faced a relatively busy street, but I didn't find the traffic noise to be noticeable at all, and the area itself was absolutely safe (speaking of which, it's also across from a fire station - but again, the noise wasn't an issue for this city dweller.) The continental breakfast was better than I've had at more expensive lodges: coffee, fresh fruit, juices, yogurt, dry and hot cereal, danishes, etc. We'll definitely stay in this little gem of a property again on future trips to the OC!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mediamama317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 February 2012

We've now stayed here on 2 separate occasions and love it. Its not a new hotel but very well kept up. Basic breakfast but does the job.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alfclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Laguna Hills Lodge

Property: Laguna Hills Lodge
Address: 23932 Paseo de Valencia, Laguna Hills, CA 92653-0146
Phone Number:
Region: United States > California > Orange County > Laguna Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Laguna Hills
Price range (per night): ₹ 6,142 - ₹ 8,326
Hotel Class:2.5 star — Laguna Hills Lodge 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Located in the heart of southern coastal Orange County, the Lodge assures our guests convenience and personal attention to detail from our dedicated and experienced staff. Newly renovated guestrooms include the following complimentary amenities: continental breakfast, parking, high speed internet and Wi-Fi access, coffee service, local phone calls, microwave, refrigerator, hairdryers and irons. Enjoy our large swimming pool, whirlpool, fitness center and Finnish saunas. Easy access to Southern California attractions, shopping and business centers. ... more   less 
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Also Known As:
Laguna Hills Hotel Laguna Hills
Laguna Hills Lodge Orange County, CA

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