The hotel is lovely, with an excellent location right on the sand. Our room had a full-on ocean front view, with the waves crashing outside our window. The staff is very friendly, warm and welcoming, and I have no qualms about our room or the staff.
Unfortunately, I have recently become allergic to pets, and am quickly learning that I will have to change some things in life - one thing to change is to inquire with a hotel BEFORE staying there whether they allow pets to stay in the guest rooms, although it would be helpful if hotels noted these things on their websites.
After spending one night there for what was supposed to be a romantic getaway, I suffered greatly with red, itching, burning, watery eyes. Upon speaking with a staff member, I was surprised to learn that they do not allocate certain rooms or floors as being pet friendly - which makes it difficult, for those of us with allergies, to make a room choice. I also felt they treated me more as a nuisance rather than someone who had spent a very uncomfortable night at their five star luxury hotel. It's a shame because next time we will likely look elsewhere for accommodations that are not pet friendly, or at least choose a property that has a policy on how rooms are handled for guests with pets and guests without pets.
- Official Description (provided by the hotel):
- Surf & Sand Resort, a member of Preferred Hotels and Resorts Worldwide and holder of AAA’s Four-Diamond Award, lies on California's Laguna Beach shoreline where the waves of the Pacific meet 500 feet of pristine sand.All 151 guest rooms and 16 suites at Surf & Sand command spectacular views of the Pacific Ocean. The resort also houses Splashes Restaurant, featuring a Mediterranean-inspired coastal menu by Executive Chef David Fune; the intimate Aquaterra Spa; 10,000-square-feet of meeting space and wedding venues with stunning ocean views. ... more less
- Reservation Options:
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- Also Known As:
- The Surf And Sand Hotel Laguna Beach
- Surf And Sand Hotel
- Surf Sand Hotel
- Surf And Sand Resort