In all sincerity, the service and quality experienced at several Chili's; has declined significantly!! Servers with a poor attitude; should select a new occupation!! The server last evening showed no enthusiasm and received a tip to match her attitude. Ordered a Bud Light and received a Bud Flat!! One entree; served cold. Double charged for a side entree; which was included in meal. Manager had to come over to correct final check. Does Customer Service have a new meaning???