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“Dated hotel with excellent staff!”

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Holiday Inn La Mirada
Ranked #2 of 3 Hotels in La Mirada
San Diego
1 review
“Dated hotel with excellent staff!”
Reviewed 16 April 2012

Just returned from a 2-night stay with my family of 5. Every staff member we encountered was courteous, helpful and knowledgable. The front desk agent (Mark) promptly checked us in and upgraded us to a more spacious room...even adding a roll away for our oldest child. The second day, when we asked the location of the sauna and jacuzzi, he personally walked us thru the directions. The room attendant greeted us with a cheerful "good morning" when we passed her in the hallway. The staff at Red Robin was also good.

My ONLY, but major disappointment was the condition of the room. It was dated, dusty and worn! First, there were small bugs crawling in the tub around the drain area. The pullout sofabed cushions had noticeable stains in several places and was warped in the middle. I had a difficult time pulling it out, and once I finally managed to open it, the mattress cover was dirty with strands of long hair on it. I removed the mattress cover only to see several dark stains on the upper left area of the mattress itself (YUCK!!) I promptly folded it back into the sofa. We opted for an air bed from the nearby Walmart instead. The crown molding near the window was totally separated from the ceiling. The cabinets areas inside were very dusty and the entire inferior needs to be updated.

The hotel is in a good location as its situated between Anaheim and LA attractions. It's right off the freeway, with several restaurants nearby. The property owner needs to update the rooms to match the excellent customer service.

Room Tip: Room 701 needs renovating!!!!
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
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English first
Mexicali, Mexico
Level Contributor
135 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 11 April 2012

Good location if you are planning to go to Disney or Knott's Berry Farm parks, hotel is near the freeway. Rooms are standard HI, clean and spacious. Service is very good and the personnel made us feel welcomed.

There are some cons, there is no included breakfast as in most Holiday Inn's, also they had issues with the elevators, they had 3 main elevators and only 1 was working.

Still this is a very good choice in the area, there are plenty of good restaurants within walking distance, Ren Robin(inside hotel), Elephant Bar, In n Out, Starbucks an others.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jfernandez76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
227 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 27 March 2012

This hotel is top quality: the location, the facilities, even the Red Restaurant restaurant in the property.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gmokatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemet, CA
1 review
Reviewed 24 March 2012

We arrived late and had two elderly people with us who were even more tired than we were. At the front desk, we were cheerfully greeted by Karla. Over a period of about 10 minutes, Karla efficienly completed booking us in two rooms ideal for our group. She processed all necessary paperwork on her computer. When it froze, she did not get frustrated and lose her temper. She kept answering our questions and dealing with our needs as she did her job. When I asked about our using the Business Center, Karla suggested we enroll in the Priority Club Rewards. She quickly got us registered and then she surprised us with coupons for 1,000 extra points available through Visa.
The only criticism I had related to the custodial crew. In the men's restroom in the lobby the trash can was overflowing onto the floor and one of the three urinals was not working. Also, while walking down the hall to our room, I saw two candy wrappers on the carpet. Also, there was no Kleenex and no writing tablets in the Business Center. These were the only reason I could not give the hotel a 5 rating.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemet, CA
1 review
Reviewed 24 March 2012

Karla helped me check in. I was so very tired and she walked me through every step and explained everything to me. She even signed me up for priority club. She was friendly and kind and was able to answer all my questions.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn La Mirada

Property: Holiday Inn La Mirada
Address: 14299 Firestone Blvd, La Mirada, CA 90638-5523
Phone Number:
Region: United States > California > La Mirada
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in La Mirada
Price range (per night): ₹ 7,621 - ₹ 11,819
Hotel Class:3 star — Holiday Inn La Mirada 3*
Number of rooms: 292
Official Description (provided by the hotel):
The Holiday Inn Hotel in La Mirada is centrally located to all of Southern California's main attractions near Los Angeles and Orange County. Knott's Berry Farm, Disneyland, Anaheim Convention Center, Garden Walk, Staples Center, Universal Studios, Huntington Beach and the Honda Center are all just minutes away. You'll get worry-free travel with the most trusted hotel brand in the world. Our hotel offers the best of both worlds with our newly renovated property: modern-day conveniences combined with traditional charm. We'll pamper you in luxury with all of the comforts of home. Our gracious staff and beautiful hotel makes everyone feel like a VIP by exceeding all expectations. Lounge in our lobby near the fireplace, catch up on your email in our business center or unwind pool-side at our outdoor heated pool, spa or sauna. You can also enjoy a workout in our fitness center. Close to Universal Studios, Hollywood, Huntington Beach, Pasadena, Honda Center, La Mirada Golf Club, The Citadel Shopping Outlet and the Cerritos Shopping Mall. We're adjacent to famous restaurants such as Northwood's Inn, Elephant Bar and within driving distance to Downtown Disney and the House of Blues. A 'new' experience awaits you at the Holiday Inn La Mirada. ... more   less 
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Also Known As:
Holiday Inn La Mirada Hotel La Mirada
La Mirada Holiday Inn

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