So we can't control the volume on the remote control for the TV and they tell us "only the silver remotes have been upgraded or calibrated or some such nonsense, to work with the TV". Well, we had a Black one. So they KNOW ahead of time that they have rooms with remotes that don't work and everyone will have to get up and down/back and forth to change the volume. And they can't get us one that works because they "don't know which rooms those silver ones are in"! We were in room 139. Then the bathroom door won't close. and if you try to close it even part way, it just swings back to almost all the way open. if you stick a towel down there to try to hold it as closed as possible, it still slides back part way. The door was too big for the frame? A hinge was hanging? Whatever it was, they KNOW it is like this already, and I guess they just pretend they're hearing it for the first time if you tell them? like no one had complained before? and, for the third time, a Best Western without a Microwave. I thought they started a campaign years ago to upgrade and outfit every BW to all have the same ammenities. it was raining the next day so we never asked about a pool or hot tub, but I didn't see either.
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- Also Known As:
- Best Western Amador Hotel Jackson
- Best Western Jackson
- Jackson Best Western