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All reviewsirvine spectrumdouble treegreat locationwarm cookiesfront deskquick weekendthe shuttle driverfew minutes drivewonderful staylaguna beachfree shuttlethe hotel staffclean roomsgreat businessstayed for nightsrecommend this hotelpool and hot tub
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Reviewed 26 April 2017

We had a 2-day training session in one of the conference rooms. This is a nice location, close to my employer. The staff provided us with glasses and pitchers or water, but it would have been nice if they were refilled at some point during the day. I cannot speak for the actual rooms, as I did not stay. I was happy they offered us one of their famous cookies, even though several of us were not staying.

Room Tip: This hotel is usually full, so book early
  • Stayed: September 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Kristena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoadMostTraveled, General Manager at DoubleTree by Hilton Hotel Irvine - Spectrum, responded to this reviewResponded 26 April 2017

Hello Kristena H,

Thank you for posting a review about your recent stay. We greatly appreciate your feedback.

We are happy that you had a good visit during a meeting at the hotel. I am sorry that we were not diligent in replacing the waters on the table, but I do appreciate you bringing this to our attention as I will follow up with our banquet team. It is great to read that you loved the DoubleTree cookies too!

Again, thank you for your review and we do hope to have you come back and visit us again!

Sincerely,

Mr. Kym Myers
General Manager
949.471.8601 (direct)
kmyers@dtreeirvine.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2017 via mobile

Thank you to Victoria at the hotel for making my family feel very comfortable and your excellent service. Very friendly. Made us feel right at home. The hotel was very clean. Room was very comfortable.

Stayed: April 2017, travelled with family
Thank Lucia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoadMostTraveled, General Manager at DoubleTree by Hilton Hotel Irvine - Spectrum, responded to this reviewResponded 26 April 2017

Hello Lucia A,

Thank you for posting such a wonderful review about your visit to our hotel and restaurant. We greatly appreciate the feedback on your experience.

We are happy to read that you had a great connection with Victoria where she made you feel right at home. We are truly fortunate to have her working with us and we'll be sure to thank her for a great job. Also, thank you for the nice comments regarding the hotel being clean and the room being comfortable as well. The team will love to see your review and know they did a good job.

Again, thank you for your review and we look forward to when you return to Orange County and can stay with us again!

Sincerely,

Mr. Kym Myers
General Manager
949.471.8601 (direct)
kmyers@dtreeirvine.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2017

we stay here often and enjoy the convenience. the staff are excellent and the rooms are very clean comfortable and affordable. Love being close to the spectrum shopping centre. parking is a bit tight and needs some remedy, but can't get too fussy

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jeffery R F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoadMostTraveled, General Manager at DoubleTree by Hilton Hotel Irvine - Spectrum, responded to this reviewResponded 26 April 2017

Hello Jeffery R F,

Thank you for posting a review about your recent stay at our hotel. We greatly appreciate the feedback on your experience.

We are happy to read that you had another good visit at our hotel. Thank you for your loyalty to us by coming back again. It is great to know you love our location, but I am sorry that parking can be tight for you. Thank you for sharing your comments with us.

Thank you again for your review and we look forward to when you can come back and stay with us again in Irvine!

Sincerely,

Mr. Kym Myers
General Manager
949.471.8601 (direct)
kmyers@dtreeirvine.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2017

The hotel is clean, inviting situated close to the major business areas. The staff was courteous and friendly. This is the first hotel that offered warm chocolate-chip cookies to guests checking in. That's a very nice touch after a long day of traveling, and must be a big hit with the kids. Most of the guests appeared to be business people.

The rooms were spacious, clean, and quiet no complaints at all. There is a fine restaurant located on the first floor with attentive staff, also a very welcome touch.

Pros: Convenient location, pleasant staff, chocolate-chip cookies.
Cons: Absolutely none.

Room Tip: I was on the sixth floor, which was very quiet.
  • Stayed: April 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Teresa220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoadMostTraveled, General Manager at DoubleTree by Hilton Hotel Irvine - Spectrum, responded to this reviewResponded 23 April 2017

Hello Teresa220,

Thank you for posting a review on our hotel. We truly appreciate your feedback.

We are so happy to read how much you enjoyed your stay with us. From the service you received to the amenities to the clean, spacious rooms, we cannot thank you enough for your kindness. We are glad you enjoyed the DoubleTree cookies as well. Being somewhat biased, we find them to be quite delicious too. To say you found no cons to staying with us shows how much you enjoyed your experience. Thank you for sharing it with us.

Again, thank you for your review and we look forward to when you can stay with us again when you are back in Irvine!

Sincerely,

Mr. Kym Myers
General Manager
949.471.8601 (direct)
kmyers@dtreeirvine.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2017

The employees are so nice, welcoming, and friendly! The complimentary bottled water and warm cookie is so nice. (Please make the cookies without nuts though.) The rooms are super clean and the hotel is in a great location.

  • Stayed: April 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank elizabethbB3106JV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoadMostTraveled, General Manager at DoubleTree by Hilton Hotel Irvine - Spectrum, responded to this reviewResponded 19 April 2017

Hello elizabethbB3106JV,

Thank you for posting such a nice review about our hotel! We greatly appreciate your feedback.

We are happy to see you enjoyed your overall experience with us and thank you for saying such nice things about the team members and cleanliness! They will love to read your review and know that you found their efforts to be wonderful. I am sorry that we did not offer you a nut free cookie. We have these available and I will be sure to follow up with the team on this too. Thank you for letting us know.

Again, thank you for your feedback and we look forward to when you can come back to Irvine to stay with us once again!

Sincerely,

Mr. Kym Myers
General Manager
949.471.8601 (direct)
kmyers@dtreeirvine.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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