I cannot find my previous review posted so here I go again. The property looks beautiful from the outside but..... Our room was on the second floor with no elevator. It had hair on the bathroom floor and bath tub that wasn't our color. My pillow was foam which had no liner and looked like something had been cut out of the middle of it. The extra blanket I requested looked as numerouse stains had been cut out of numerouse places on it. My socks were brown from walking on the carpet. The doors don't shut well so there is plenty of slamming. There are dogs at the pools at times and barking at all hours. The pool only has one side that has sun until about 3:30. We and other people in our building on 2 or 3 occasions had room service dishes sit in the hallways for around 16 hours even after calling for a pickup. Many of the people we knew had non working refrigerators in their room and no movie service. If you use the car service for dinner reservations go early. It is never running on time. We had a car reserved for a 4 am ride to the airport. It was not booked. Look at your bill. We were charged the $8 self park and had no card. The staff was very nice. Management if you voiced a concerned they avoided you like the flu after that. If this review is not posted I will be suspicious as it will be my second attempt. Not a nice stay.
- Official Description (provided by the hotel):
- In the desert, all resorts are an oasis, but only one is the Miramonte Indian Wells Resort & Spa. Nestled at the base of the Santa Rosa Mountains, Miramonte’s 215 guestrooms, suites & villas are woven into 11 acres of citrus groves, rose & herb gardens. Bougainvillea-covered villas welcome guests to their soothing sanctuary retreats. ... more less
- Reservation Options:
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- Also Known As:
- Miramonte Resort And Spa
- Miramonte Hotel Indian Wells
- Miramonte Resort Indian Wells