We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Excellent hotel” 4 of 5 bubbles
Review of Hyatt Regency Indian Wells Resort & Spa

Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hyatt Regency Indian Wells Resort & Spa
Ranked #1 of 4 Hotels in Indian Wells
Certificate of Excellence
GreenLeadersSilver level
Calexico, California
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent hotel”
4 of 5 bubbles Reviewed 2 July 2012

Had a great experience at the Hyatt, first of all the location is great close to great resterants, nice veiws of mountains etc. Loved the room, very big and relaxed. great beds, shower etc. Staff very nice and inviting. Pools are excllent 4 to choose from, even a pool for kids. Great place for family or couple retreat. A must.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Johnnycatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,022 reviews from our community

Traveller rating
    1,098
    585
    200
    94
    45
See reviews for
632
607
61
427
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (474)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
san diego, california
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 2 July 2012

Found the customer service throughout the hotel EXCELLENT.

Check-in (with Rachel) was perfect. We had a beautiful suite next to the children's slide. The room was perfect with the exception of the loud air conditioner.

My kids (and the adults) loved the slides, and all the pools. It wasn't too crowded, and all the other customers were courteous and happy.

Enjoyed the Regency Club. Seems like it was almost always open which was nice to grab a quick drink and go.

Thank you for a wonderful stay!

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cherell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ServiceManager44600, Manager at Hyatt Regency Indian Wells Resort & Spa, responded to this review, 17 July 2012
Dear Cherell-
Thank you so much for complimenting Rachel- she's a sweetheart. I'm glad you enjoyed your "relax" time with us and took advantage of allthat was included. We love it when adults go down the slide! We hope to see you again soon in Indian Wells.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, CA
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

The hotel staff were wonderful and friendly. The food was outstanding. Spa treatment was A+. Only problem was the hotel IT system. Long, long time to check in. heck is done by staff on laptop computers? Halfway thru our check in process, the front desk computer "crashed" and the poor staff had to start the check in process all over again. In all it took 20 minutes to get checked in. Also, when checking in at the spa and checking out you got it...computer problems. The place is great but IT needs to improve the computers. Way too slow. Staff is squinting and hunched over trying to read the screens. Poor ergonomics. Check in needs to be faster.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank francophileguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Clemente, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 June 2012

Just returned from a couple days out in the desert with my 3 children.
Overall the resort is nice. Grounds are very well maintained and the location is great. For the summer rate it was a nice get away at a quality property. Agree with other reviews, the staff is very friendly- particularly the front desk (Uri, for one). Many pools to choose from, including a fun children's pool with a great slide.
Had I paid the high season rate, however, I would have been a little disappointed.
As mentioned in other reviews, housekeeping is a little lax. When we arrived there was hair (several actually), in our bathtub, and the following day after housekeeping had cleaned the room it was still there. The AC was just okay- considering it was 108 outside, it would have been nice to get the room a little cooler. My last minor annoyance was with the concierge. They leave at 5:00pm, which while I understand this isn't the high season, it would be nice to have someone there to assist with dinner suggestions/reservations at the time one is actually leaving to go out to dinner. (The front desk did what they could- but other than looking through a book of menus left on the counter- you were on your own).
Also, the above mentioned children's pool slide closed at 5:00 too- which again seems very early for the summer.
Again for the rate (now)- its a nice place and the above concerns can be taken with a grain of salt/overlooked.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank OCDad949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
5 of 5 bubbles Reviewed 25 June 2012

This Place was a ten. Super nice Staff, The Food was good and nice shopping centers and food places two miles left or rigth on the freeway.The pools are nice, the adult pool little crowded but the all the pools very nice, again with a great staff. The Golf Course next door was very nice and the staff was equally as nice

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RErapid56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Indian Wells
5.8 km away
The Westin Desert Willow Villas
0.4 km away
Miramonte Resort & Spa
Miramonte Resort & Spa
#2 of 4 in Indian Wells
4.0 of 5 bubbles 1,388 reviews
0.5 km away
Renaissance Indian Wells Resort & Spa
Show Prices
Show Prices
Show Prices
7.2 km away
Omni Rancho Las Palmas Resort & Spa
4.4 km away
La Quinta Resort & Club, A Waldorf Astoria Resort
12.6 km away
The Ritz-Carlton, Rancho Mirage
The Ritz-Carlton, Rancho Mirage
#1 of 8 in Rancho Mirage
4.5 of 5 bubbles 782 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Indian Wells Resort & Spa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Indian Wells Resort & Spa

Property: Hyatt Regency Indian Wells Resort & Spa
Address: 44600 Indian Wells Ln, Indian Wells, CA 92210-8707
Phone Number:
Region: United States > California > California Desert > Indian Wells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Indian Wells
Price range (per night): ₹ 13,773 - ₹ 42,616
Hotel Class:4 star — Hyatt Regency Indian Wells Resort & Spa 4*
Number of rooms: 530
Official Description (provided by the hotel):
Hyatt Regency Indian Wells Resort & Spa is a renowned Indian Wells resort situated on a 45-acre desert oasis. We offer delightful Indian Wells, California resort activities to occupy your days of leisure in whatever way pleases you the most. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia and Hyatt Hotels Corporation so you can book your Hyatt Regency Indian Wells Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Grand Champions Resort, Villas Hotel Indian Wells
Hyatt Indian Wells
Indian Wells Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing