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“Accommodating”

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Americas Best Value Inn & Suites
Ranked #9 of 9 Hotels in Healdsburg
GreenLeadersGold level
Old Mystic, Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Accommodating”
Reviewed 27 June 2012

I stayed here for one night but originally booked an online reservation for 2 nights. travel plans changed as of about noon the morning after my first night there and the customer service was exceptionally accommodating by refunding me for the second night since i didn't need it - even after making the reservation in advance for 2 nights. I also like the coffee they have in the lobby (keurig machine). very nice staff and i will be back. thank you!

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beckey3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Americas Best Value Inn & Suites, responded to this review, 28 June 2012
Dear Beckey,
Thank you for your comments and we are delighted that you enjoyed your stay. We hope to see you again real soon.

Sincerely,
Kam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Sacramento, California
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 June 2012

Get Room 102B if you can, it's larger than the rest. Our room was very decent, comfortable bed, modern bathroom. You can park right outside your door. About $86 a night - a bargain in this area. Good customer service. Since you're in wine country, expect "yahoos" to arrive at midnight to 2 a.m. and take a while to settle down. No fault of the motel. If you want peace and quiet, you need to spend more and stay at a bed and breakfast.

Room Tip: 102 B, or just ask if one of the available rooms is larger.
See more room tips
  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CurtisParkTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this review, 17 June 2012
Dear Guest,
Thank you for taking the time to give us your feedback. It is extremely valuable to us. We hope to see you again in the future.
Sincerely,
Kam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seal Beach, SO CA USA
Level Contributor
182 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 12 May 2012 via mobile

Basic with no frills. A bed a bathroom and shower. Fairly clean. Park within feet of your room. Prices in this wine area are steep so this is a reasonable alternative. They should reprint the door to the room.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this review, 14 May 2012
Dear Valued Guest,
Thank you very much for taking the time to post your comments. We do appreciate the feedback and let us know if there is anything we can do to improve our service or the value we provide.

Sincerely,
Kam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2012

It's a very affordable place to stay in Healdsburg. The rooms are extremely basic, a bed a small desk and a bathroom. The wireless does not work, which was disappointing. The best part about the hotel is its proximity to the central downtown area of Healdsburg, several restaurants and shops are all within walking distance which is great since you will spend most of your time drinking wine. If you're looking for value and convenience of location this is a good place to stay. If you want more upscale this is not it.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jkv018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this review, 2 May 2012
Dear Guest,
Thank you for sharing your comments. I do apologize about the wifi issues. We were in the middle of switching internet service to a new compay and therefore the service was down thru the weekend. The work is now complete and I can happily say that internet access is now available at the property with much greater bandwidth than before. We hope to see you once again in the future.

Sincerely,
Kam
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 April 2012

My wife and I recently stayed two nights here and while the room was clean and comfortable some of the amenities needed improvement. First off they advertised WIFI, but the signal was so weak in our room that it was unusable. We were given a short cable to plug into a wall outlet so we had internet connection if we sat at the desk in the room. We had wanted to watch a movie on Netflix in bed since there were no premium channels available on the TV service. That leads to the second shortcoming, which was the dish TV system was inoperable when we arrived. The manager was able to get it working but the service dropped out a few times and the system was very cumbersome to use. Lastly the continental breakfast was pathetic, two types of cold cereal and packaged bagels, no fruit at all.
On the plus side the manager was friendly and did upgrade our room at no additional cost when it found out it was our anniversary.
For the price It wasn,t a bad place.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brash1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvishealdsburg, General Manager at Americas Best Value Inn & Suites, responded to this review, 25 April 2012
Dear Valued Guest,
I want to thank you for taking the time to let us know your experience at our property. I would like to mention that we are in the process of switching our WiFi service to Comcast which will provide much greater bandwidth so all our guests can enjoy a stronger signal strength and download capabilities. We will continue to improve this free amenity. Our TV service was also recently changed over to Dish Network where we now provide over 100 channels including local channels, several ESPN and various news outlets. There are also several movie channels. I have to agree, the remote control is a bit complicated with so many buttons but are always glad to help. Regarding the complimentary continental breakfast, due to lack of space and configuration of our lobby, we are unable to expand the offering. We feel that offering choices of cereals, toasts, bagels, coffee and juices adds value to our guests and will continue offering them. We will however continue to find alternative ways to improve our offering and value.

Thank you once again and we hope you continue your patronage.
Sincerely,
Kam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn & Suites

Property: Americas Best Value Inn & Suites
Address: 74 Healdsburg Ave, Healdsburg, CA 95448-4017
Region: United States > California > Sonoma County > Healdsburg
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #9 of 9 Hotels in Healdsburg
Price range (per night): ₹ 6,265 - ₹ 15,566
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 36
Official Description (provided by the hotel):
The Americas Best Value Inn & Suites just completed a major expansion and renovation project. We now have a total of 36 units consisting standard Queen beds, Standard King beds, Two room King bed suites and Two room King bed suites with in room Jacuzzi. Please see the accommodations page for additional information and pictures of our rooms. We are centrally located in Healdsburg, right off the Central Healdsburg Exit traveling north bound on Hwy 101. The Famous Healdsburg Town Square is a short walk of only two blocks. ... more   less 
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Also Known As:
America`s Best Value Inn And Suites
America`s Best Value Hotel Healdsburg
Americas Best Value Inn Healdsburg

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