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Reviewed 12 September 2013

My work takes me out to the Berbice area annually and have been staying at this hotel since it opened. Like most properties in the Caribbean it shows the slow decline of continued use. Very little appears to have been invested in maintenance. On my last stay, two weeks ago, my room was very shabby - curtain rod bent and curtains dragging on the floor, paint peeling off all the furniture, only one shower door opened, shower head plugged and spraying erratically, etc. The wireless in the rooms has always been hit and miss - they have known about it since they opened and have failed to improve it. I had to move rooms, after setting in, to get a signal r spend time on the computer in the lobby (battling the noise form the tv (load so the receptionist could focus on the latest soap opera).
The restaurant staff are willing but poorly trained in customer service. The new waitress managed to spill my coffee while delivering my meal, said sorry and walked away without cleaning it up, or offering another! The cheese omelet was so full of fat that the grease pooled on the plate before I had more than a couple of bites.....
Sorry to say that was my last stay at the hotel - I will drive another 30 minutes to another hotel rather than be subjected to a mediocre offering.

Room tip: Front of the hotel is the only possible place for internet reception.
Date of stay: August 2013
  • Trip type: Travelled on business
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2  Thank Chris W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 September 2012

Stayed in this Hotel for Work. New Amsterdam is too far from Georgetown for a trip to work and back on the same day. Stayed here, this is not the touristy type hotel but it features a good a/c, Cable TV, Internet and Hot water. The Restaurant in the hotel is small but the food is not bad. Do not expect a pool as I said, this is more of an out in the boonies hotel and not a tourist hotel.

Date of stay: September 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank jorgelrod
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 October 2018 via mobile
Google Translation

Date of stay: October 2018
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.