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Reviews (3,347)
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2,450
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All reviewswyndham hotelfront deskgreat customer servicefree shuttleresort feespecial thankslos angelesenjoyed my stayacross the streetawesome hotelconvenient locationdisneyland tripexcellent staychecking injoe's crab shackdefinitely stay here againshuttle service
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Reviewed 6 April 2018

We were put in a room where WiFi didn't work, after complaint made was moved to another room. Very disappointed that both guest laundry rooms were out of service an unable to clean 5 days worth of laundry. Then had additional unexpected charges on Bill at check out. Check in took approx 20 mins with 2 staff and 2 customers before us.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Sheri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 April 2018

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 April 2018

Problem began at check in. They didn’t have my correct arrival date. They also checked me out of my room a day early. I didn’t receive an apology for the inconvenience once the issue was resolved. Bad Customer service from the management that assisted me. I definitely won’t stay at that facility again.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Leia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Was warmly greeted by such a warm and friendly staff at the front desk. Josie Gaby Brandon and Denise greeted us with warm smiles and all the fatigue went away. Not the first time here and definitely won’t be the last!

Stayed: April 2018, travelled on business
1  Thank Arif s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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