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All reviews front desk an early flight room was clean shuttle service rental car c unit the entire staff up to date next morning business center nice pool business trip parking lot would definitely stay here again kings canyon the breakfast area a great place to stay
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16 - 21 of 558 reviews
Reviewed 25 September 2018

After making reservation online, call the hotel directly to make sure they have your reservations. We did not have a chance to use the hotel, since they said that the hotel was fully booked, thus refusing to provide a room.

Date of stay: September 2018
Trip type: Travelled on business
Review collected in partnership with Best Western
Thank sumi57SanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Director of Sales at Best Western Plus Fresno Airport Hotel, responded to this reviewResponded 28 September 2018

Dear Guest. Thank you for sharing your recent experience. We would like the opportunity to further discuss in detail and kindly ask that you reach out directly to our General Manager, Robert H. at (559) 251-5200. This is not normal practice and will do our best to uncover exactly what has transpired for resolution.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

Very nice greeting at this well maintained property. The room was fine although the pillows are small. Room was clean, mattress firm. Everyone was very nice and helpful. I will return! Also they provide free breakfast and there was a nice bar to gather in the evening.

Date of stay: September 2018
Trip type: Travelled on business
Thank lasereyesdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Director of Sales at Best Western Plus Fresno Airport Hotel, responded to this reviewResponded 25 September 2018

Dear guest. Thank you for the wonderful review of your most recent stay with us. We are so glad that you had a pleasant experience and look forward to welcoming you back soon.

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Reviewed 21 September 2018 via mobile

AC was very noisy. Didn’t notice it until we were in bed and then there was a vibration noice. Even noice coming from bathroom vent. Wife had to use ear plugs. It was too late to request another room.

Date of stay: September 2018
Trip type: Travelled with family
Thank GrandTour302032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Director of Sales at Best Western Plus Fresno Airport Hotel, responded to this reviewResponded 25 September 2018

Thank you for your candid feedback. We are sorry to hear that you weren't satisfied with the A/C unit in our guestrooms. We have passed your concerns on to our maintenance department and will make sure to rectify this situation. Despite this, we hope to be able to welcome you back on return trips to Fresno.

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Reviewed 21 September 2018

This was a nice hotel and 5 minutes from Airport. The shuttle was on time too. We arrived on a Sunday afternoon and the restaurant was not open. There was room service we could have ordered but not a sit down eating place. The rooms were very nicely done and Clean. When we checked in the ladies at the desk were great.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank JLWoodOlla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Director of Sales at Best Western Plus Fresno Airport Hotel, responded to this reviewResponded 25 September 2018

Dear guest. Thank you for your detailed feedback and your kind comments about our team members. We are deeply apologetic that we do not have our jet lounge open on the weekends. Should you travel to the area again, we do have a few different options for sit down eating places. There is a restaurant across the street from us at the Piccadilly Inn Airport called the Steak N Anchor that is in walking distance or available by request of our complimentary shuttle. A Quiznos, Little Caesars and Starbucks shares a parking lot with us. We also offer our complimentary shuttle to the nearby shopping mall, Sierra Vista, which offers an abundance of restaurants. We hope that you will visit us again soon and take advantage of the options I have listed above. Thank you and have a wonderful day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018 via mobile

Everything in hotel was great except for the sink in my room but no hot water coming out of sync out of the shower but not out of sync. The hotel seem to be brand new the staff was great the bar was great football game watched on big screen cleaning this in the hotel was asked was excellent, overall experience it was great

Date of stay: September 2018
Trip type: Travelled on business
Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Director of Sales at Best Western Plus Fresno Airport Hotel, responded to this reviewResponded 13 September 2018

Dear Mr Bogan,

Thank you for choosing our hotel, and we are very happy to hear that you enjoyed your stay. We hope to meet and exceed your expectations on your return visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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