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“Worst experience ever.”

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Garden Inn and Suites
Ranked #18 of 64 Hotels in Fresno
Reviewed 16 July 2017 via mobile

Rated on Google Maps as 4.4, and everything looks good on paper. The guy at the desk was not user-friendly. The room appeared clean. We paid extra for their Jacuzzi room. Television had been smashed recently and did not work. Furniture was cheap and has had a hard life. Jacuzzi spewed a ton of nasty when turned on. Thermostat did not work due to broken switches.

Stayed: July 2017, travelled as a couple
Thank Von R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (132)
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3 - 7 of 132 reviews

Reviewed 27 June 2017 via mobile

A like slice of heaven - or maybe the garden of Eden. Charming hosts, beautiful landscaping and gardens, very well maintained. Can't say enough good things. If you are in the area this is a must stay place. We certainly will be back next time we are near Fresno.

Stayed: June 2017, travelled as a couple
Thank Katiefoster46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

Come for the (too?) convenient right off the highway (my bathroom faced the highway) and stay for the lovely free breakfast. The location is sketchy...off the highway and overlooking a junkyard and just miles from nicer locations in Fresno. But what it lacks Iocation it makes up for in details. The gardens are no joke - fresh fruit and flowers line the meticulous paths to every room. And the breakfast features homemade waffles with fresh fruit from the gardens. The grapefruit and peaches were delicious.

Stayed: June 2017, travelled with family
Thank Josh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017

I'm so glad that I didn't change hotels based on some negative reviews. I picked this place based on Trip Advisor reviews and am so happy with this choice.This place was a gem especially for the very reasonable price. No this isn't an upscale, luxury hotel but it is clean with beautiful gardens. You have to have reasonable expectations and this place delivered. We drove up from San Diego and spent one night before heading to Yosemite. We were a group of 4 and had 2 rooms. The owner was so gracious and check in was very pleasant. When she saw that we were 2 parties, she moved our rooms to a suite which had a shared living room/kitchen. It was great for us to sit together in the evening, chat and watch tv and have our separate rooms. The rooms were spacious and clean. Our king sized bed had a firm mattress and firm pillows which my husband and I loved. The breakfast had hard boiled eggs, bagels, waffles and fruit. The fresh orange juice was delicious. Fresno doesn't have a great reputation for safety but we felt that this hotel location was fine. It was also quiet and had easy access to the freeway and restaurants. Would stay here again if we were in the area.

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank TorreySanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

We were impressed by the five star ratings of this motel and changed a reservation, and paid more than we had elsewhere, for one night here. A special ending to a trip. The gardens are beautifully kept, the owners/managers very kind and welcoming. But we should have taken more time to read the reviews stating the condition of the rooms. And gotten past the notion that some people are just very picky, and give negative reviews. Our room was spacious, which is nice. However, our immediate reaction was surprise. The entry doorway light was a bare bulb that wasn't working. The general condition of the furnishings and maintenance of the room was disappointing. TV channels very limited and WiFi to slow for Netflix.

Room Tip: Rooms that are more secluded, against property fences are less secure/safe.
  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank gram2U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Garden Inn and Suites

Address: 4949 N Forestiere Ave, Fresno, CA 93722
Region: United States > California > Fresno
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#10 Family Hotel in Fresno
Price Range: ₹ 7,457 - ₹ 8,614 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Garden Inn and Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Small unique courtyard condominium setting hotel. Surrounded with flowers and fruit trees. It feels like home away from home. ... more   less 
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Also Known As:
Garden Hotel Fresno

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