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“Great hotel, great price”

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HYATT house Emeryville / San Francisco Bay Area
Ranked #1 of 8 Hotels in Emeryville
Certificate of Excellence
Reviewed 3 weeks ago

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Sarah A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HH_Emeryville_MGR, Manager at HYATT house Emeryville / San Francisco Bay Area, responded to this reviewResponded 6 days ago

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Reviewed 3 weeks ago

I agree with another reviewer who stated that this hotel seems more like a motel than a Hyatt. However, they are of course charging hotel rates. The biggest problem is the noise, which is worst in the middle of the nite. Our room faced the train station, so each time a train went by, it was very noisy. Worst of all, there are car alarms going off quite often...actually heard them 3 of the 4 nites we were there....and they never get shut off. I'm assuming these were caused by attempted auto break-ins because there were signs everywhere in the parking lot downstairs warning against leaving valuables in your car. I recently stayed at another hotel located near train tracks which did have sound-proof windows, and I can tell u that it's a huge difference. But instead of installing those, Hyatt House has the nerve to leave earplugs on the nightstand next to your bed....how insulting. The free breakfast buffet was very good and well-staffed.....if not for that then this hotel would have received 2 stars from me instead.

Room Tip: Ask for a room on the opposite side, away from the train tracks.
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Stayed: October 2017, travelled solo
1  Thank 27Jazz27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

This was more like a motel/hostel than a Hyatt hotel - in terms of the first impression. First, when we arrived with 4 luggage - we were told there was no bell man - it's self service. Then when we asked about how to get (whether we could roll our 4 pieces of luggage over or needed to get a car take us) to the Emeryville train station behind the hotel, (which was the only reason we picked this place) to catch our luxury train to Chicago, at least on two occasions with different staff, we were met with puzzled looks, blank stares. It baffles me cos there must be tonnes of travellers staying there to catch the California Zephyr! Our room overlooked the parking lot, and the train station - which was ok, until a car alarm went off at 3am and didn't get shut off until what seemed like eons ...

On the positive side, the room was spacious and new, the breakfast alright, nothing memorable. Location was great, just next to the Emeryville station, which can be accessed by the back parking lot and there's an elevator for those with luggage - go up and cross the bridge to the station. Because there's no bellman, we took the trolley, rolled our luggage over and returned the trolley. (Not sure if it's allowed, we didn't ask the receptionist for permission - just because this place doesn't seem very service oriented). You can walk to the big West Elm mall, Trader Joes, etc across the road to the left of the front entrance, or turn right and past the construction, there's a marketplace with lots of restaurants (which we only saw when we were across the street at the train station) - so there's plenty to eat around here. Hertz is also just 2 mins away at the Marriott hotel (but that's another story)

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank owhatfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent hotel - has everything I need.I wish long term rates were better. I'd live here. But so it goes - the sales department was unwilling to negotiate rates, wanting me to pay a higher rate for long term than for the 4 days I spent this time

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

No issues at all, the customer service was superb and the rooms were very accommodating with comfortable beds. My room was next to the Amtrak station, making it a bit loud at some times in the middle of the night, but I am used to noises and it did not bother me. Emeryville is not far from SF, but the bridge makes it a bit far - with traffic and fast track pass it took about 45 mins in the morning by lyft (if your driver HAS fast track) and cost about $22-26 including a $5 tip. The return trip is a breeze if there is no event/accident and after 8pm. I would stay again, but only if I could avoid the SF traffic in the mornings and I was here for business and it was much cheaper to stay here than in the city, as I was there for dreamforce conference - hence very inflated hotel prices. Breakfast was a nice addition, which is included:)

  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank laurney13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HYATT house Emeryville / San Francisco Bay Area

Address: 5800 Shellmound Way, Emeryville, CA 94608-1912 (Formerly Hyatt Summerfield Suites Emeryville)
Phone Number:
Region: United States > California > Emeryville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Emeryville
Price Range: ₹ 10,199 - ₹ 23,885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Emeryville / San Francisco Bay Area 3*
Number of rooms: 234
Official Description (provided by the hotel):
Our newly renovated extended stay hotel (completed May of 2015) is located at the foot of the San Francisco Bay Bridge near Oakland and Berkeley, California. Hyatt House Emeryville/San Francisco Bay Area is within five miles of University of California Berkeley. Enjoy the beautiful views over the San Francisco - Oakland Bay Bridge. The hotel is also conveniently located near the Bay Street Emeryville Mall and MacArthur BART station. Emeryville offers a wide variety of retail venues and shopping destinations. The Bay Street Mall, East BayBridge Shopping Center and The Emeryville Public Market are all within a short distance from the Hyatt House. During your stay, you will enjoy a complimentary hot breakfast. The outdoor pool, whirlpool and fitness center will provide relaxation and a healthy lifestyle while away from home, and our knowledgeable Front Desk Hosts are available 24 hours a day to assist with your requests. In addition, the H BAR welcomes travelers 7 days a week from 5pm -10pm, offering our new Sip+Savor Menu, featuring home-cooked comforts including gourmet Grilled Cheese Sandwiches, Chef-Crafted TV Dinners, delicious new apps like the Tomato Mozzy Bread and more. A full bar is also available. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Emeryville Hotel Emeryville
Woodfin Hotel Emeryville

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