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12 - 17 of 202 reviews
Reviewed 7 August 2018 via mobile

Room was neat and tidy with everything necessary well equipped. Staff were friendly and v helpful! Adding breakfast was a good choice with waffle, eggs, sausages, yogurt etc etc. Supermarket right opposite. Overall it’s been an enjoyable stay at the inn :)

Date of stay: August 2018
Trip type: Travelled with family
Thank IreneJ779
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RADIPAT, Director of Sales at Americas Best Value Inn & Suites El Monte Los Angeles, responded to this reviewResponded 10 August 2018

Those who visit Americas Best Value Inn and Suites El Monte find our friendly staff is engaging, knowledgeable, and responsive to the needs of our guests. I would personally like to thank you for making mention of our amazing staff, unbeatable value with well maintained guest rooms and convenient location near many options within walking distance like the world famous Starbucks as well as CVS pharmacy and many food choices. We are truly grateful for your review, and hope to see you again soon. Please contact me if we can be of further service.

Sincerely,


CM. Sales Director/
Social Media Correspondent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018

The gentleman at the front desk was very informative and helpful. The housekeepers were very nice and did their jobs well. The young lady that took care of the breakfast area kept everything cleaned and stocked and always had a smile. Over all, very happy with my stay!

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DAVIDL15499
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RADIPAT, Director of Sales at Americas Best Value Inn & Suites El Monte Los Angeles, responded to this reviewResponded 27 July 2018

It has been an honor to serve you here at Americas Best Value Inn & Suites El Monte. Thank you for sharing your very positive experiences regarding our excellent accommodations, welcoming facility, and helpful service staff. We are delighted by your review and glad you found our service quite engaging. It is a true pleasure to earn the chance to meet and exceed your expectations. Thank you for your business and hope to welcome you back again soon.

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Reviewed 18 July 2018

American best
How low can I rate it?
A hotel that use internet connection as a tool to annoy customers is really bad.
First, for two guests they only give you one username and password and they only allowed one connection from that username.
Then the first username is wrong.
The second is right but again only one device. Then you have to bag the front desk for another one. Too much. Is easier to post a bad review of the hotel like I'm doing.
The shower was more cold then warm. Didn't bother to call reception about that since the bath tube was semi clogged. So I give up on long shower and decided leave tomorrow morning. Even we have a longer stay at City of Hope hospital. Will find a better hotel near by.
Never will book another Best Western again. If I have to bag for internet and hot water , the hotel do not deserve my money.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank emarks620811
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RADIPAT, Director of Sales at Americas Best Value Inn & Suites El Monte Los Angeles, responded to this reviewResponded 19 July 2018

We regret and are discouraged to learn that your time at Americas Best Value Inn & Suites was not the positive experience it should have been. Thank you for expressing your concerns and sharing your ideas for improving our performance. We will address the unsatisfactory shower issues you encountered. Regarding our complementary Wifi, codes are issued without a fee for the first two units with assigned user names and password upon check in, our staff is always willing to help valued guest with any technical inconveniences. Please note that we encourage all of our guests feedback during and after their stay, we believe all unsatisfactory matters should be addressed immediately and accordingly. We look forward to bettering your opinions of our Hotel in the future.

Thank you for sharing your input and know we will examine these matters to ensure they are not repeated.

Sincerely,
CM.
Sales Director/
Social Media Correspondent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018 via mobile

Hello,

I enjoyed the two nights I was here at your hotel. The room and beds were very clean. I felt very comfortable staying here.

The only small complaint that I have is that there is a fee to use the WiFi, so I give only 4 out of 5 stars for my stay here.

Date of stay: July 2018
Trip type: Travelled with family
Thank Victor C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RADIPAT, Director of Sales at Americas Best Value Inn & Suites El Monte Los Angeles, responded to this reviewResponded 16 July 2018

In all aspects of the guest experience, we strive to meet and exceed expectations. Thank you for sharing the amazing service you enjoyed, as well as the exceptional value and quality experienced overall here at Americas Best Value Inn and Suites El Monte. Our complementary Wifi is offered without a fee for the first two units with assigned user names and password upon check in. We appreciate your very gracious input and look forward to welcoming you back again soon.

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Reviewed 9 July 2018 via mobile

Friendly staff and affordable rate! We booked a standard room but it was too small for us (2 double queen). They gave us a upgraded room (2 double king) for a small fee. Thanks Ray, Frank and Lisa! You guys are awesome!

Date of stay: July 2018
Thank khamtaneo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RADIPAT, Director of Sales at Americas Best Value Inn & Suites El Monte Los Angeles, responded to this reviewResponded 14 July 2018

It has been an honor to serve you here at Americas Best Value Inn & Suites El Monte. Thank you for sharing your very positive experiences regarding our excellent accommodations, welcoming facility, and helpful service staff. We are delighted by your review and glad you found our service quite engaging. It is a true pleasure to earn the chance to meet and exceed your expectations. Thank you for your business and hope to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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