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“Some things should stay the same”
Review of Two Bunch Palms

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Two Bunch Palms
Certificate of Excellence
GreenLeadersGold level
Reviewed 21 April 2012

I had planned on staying at TBP for two nights this week. Unfortunately, my trip was cut short by a death in the family and I stayed just the one night and had to leave the next day. Here are several points I would like to make about my stay:

1. Two Bunch is still beautiful. The grounds are serene and the mountain view is wonderful. Always keep in mind that this is an older property and has been let go in some areas, but it is the general "vibe" which makes this place so special. Sure, a good deal of sprucing up is needed in many places and I truly hope the new owners will do that. New lounge chairs, spa entrance/waiting/locker room areas, room decor and a general deep cleaning everywhere will go a long way. PLEASE DO NOT MAKE THIS INTO A COOKIE CUTTER RESORT/SPA WITH ALL THE LATEST AND GREATEST--IT'S NOT NEEDED HERE! AND PLEASE DO NOT ADD ANY MORE ROOMS/CONDOS--THE LOW GUEST POPULATION IS PART OF THE CHARM.

2. I have only stayed in the Al Capone suite building rooms 13 and 13A, and tho they are VERY rustic in terms of decor, I hope that some new furnishings, appliances and deep cleaning are the only changes made there.

3. The spa treatments I received (mud & sun--still the best, and a watsu--my all time favorite) were outstanding. In the mud bath you don't really interact with the service provider, but the watsu therapist was OUTSTANDING--I only wish I could remember her name right now because that was such a special experience considering that I was dealing with a great sadness that day. Please, please, please don't change these wonderful services or the beautiful locations in which they take place!!!!!

4. A note about uniforms...I was glad to see the staff at the reception desks (both for resort and spa) were in matching TBP t-shirts (I do think these could be upgraded). I will make one plug tho for the therapists; I think they should be allowed to wear what is comfortable for them while providing services--it is part of the authenticity of TBP.

5. The restaurant menu is quite limited, but the staff was quite friendly. However......I can't believe no one explained to me that there is no longer any alcohol offered. I truly felt this should have been mentioned upon check in, at the very least. I really feel that I should have been notified upon making my reservation or by email and that this should be posted on the web site immediately. If nothing else, so guests have the opportunity to purchase their own before arrival. I am guessing this is a license issue due to new ownership and will be worked out in the future--I HOPE!

6. Finally, I want to mention that everyone I had to deal with because of my early departure was quite kind. The management worked with me to adjust my bill so there were no charges for the day and service I had to miss due to this unfortunate circumstance. Thank you to everyone who helped me out on Wednesday April 18th.

Two Bunch Palms will now be an even more special place to me because it was here I learned of my grandmother's death. I watched the sun come up and illuminate the mountains and had a humming bird follow me all morning--maybe with the spirit of my gram watching over me. The time of meditation in the grotto was healing and I hope to come back here every year--just please don't change this special place into a modern resort and spa. Two Bunch is fine just the way it is; all it needs is a little extra love.

Room Tip: I have only stayed in the Al Capone building by the grotto (13 and 13A). These rooms are nice and q...
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  • Stayed: April 2012, travelled solo
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8  Thank julieki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa H, Public Relations Manager at Two Bunch Palms, responded to this reviewResponded 22 April 2012

Thank you for such a warm and loving review. We are so grateful to hear receive your comments. We do send our condolences for your loss and were glad to hear that being at Two Bunch Palms was in a small way a comfort to you.

I will make sure that the new owners see your comments and please know that there have been many conversations about how special the resort is and that they do not want to lose that ambience...so no cookie cutter hotel is on the horizon. However, the extra TLC is on the way.

Warm regards,

Teresa

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413 - 417 of 418 reviews

Reviewed 23 February 2012

Two Bunch has been sold. This could be a positive, bringing this unique place out of bankruptcy and back to great shape. The story is here. http://www.mydesert.com/article/20120222/BUSINESS01/120222002/Two-Bunch-Palms-Resort-sold-ambitious-plans-Hollywood-high-rollers?odyssey=tab%7Ctopnews%7Ctext%7CFrontpage

Stayed: February 2012, travelled as a couple
4  Thank oscar505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

This is our fourth trip to Two Bunch over a 15 year span. It is still the best spa treatment destination bar none. Hot stone is what it is supposed to be - luxurious deep and healing. The water at the mineral springs grotto is perfect. The facial renewed and restored. The rooms - though - not so great. We stayed in the last row of rooms (our favorite) 131. Incredible amount of space, great privacy and quiet. Luxury - no. No rugs, cold tile floors. VERY old appliances in the full kitchen. The toilet threatened to overflow with every flush. No magnifying mirror in the bathroom (a must for me) Thin towels. So so toiletries. Adequate bedding. Terrible thermostat control. Good mattress. Very clean and so quiet!
I love Two Bunch and will return for the quiet, the staff and the treatments no matter what the new owners bring (but please preserve the old world - spa-centric feel). No need for "marbelization" but "modernazation" would be welcome.

Room Tip: I love the back row of rooms 135-145. Less foot traffic. Nothing in the back.
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Stayed: February 2012, travelled on business
4  Thank ranchmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017 via mobile
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Stayed: April 2017
Thank Leila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2015
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  • Stayed: January 2015, travelled as a couple
    • Value
    • Location
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Thank andreati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rianna R, Corporate Director of Brand & Communication at Two Bunch Palms, responded to this reviewResponded 10 March 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Two Bunch Palms

Address: 67425 Two Bunch Palms Trl, Desert Hot Springs, Greater Palm Springs, CA 92240-6034
Region: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Desert Hot Springs
#4 Spa Hotel in Desert Hot Springs
#10 Romantic Hotel in Desert Hot Springs
Price Range: ₹ 16,288 - ₹ 31,077 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Two Bunch Palms 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Marking 75 years in 2015, Two Bunch Palms has much to celebrate. Last year's incredible renovation of the 270-acre property resulted in 70 'soulful' new room accommodations, a farm-to-table restaurant Essense, passive solar earth mound yoga dome and a new View Point conference center and meeting facility with views of the valley against the San Jacinto Mountains. This physical transformation, including the addition of a 3.5-Acre solar field, puts Two Bunch Palms on the destination spa map as the first "Sustainable Wellness Resort" in North America and the first carbon-neutral resort. A legacy that spans several generations of guests-from notorious gangsters to Hollywood elite to romantic spa seekers-the property and its newest incarnation brings a rich and storied history full circle. This adult-only sanctuary (guests must be 18 or older) invites you to explore the four pillars of the resort: waters, spa, movement and cuisine. Their renowned, natural lithium-infused spring grotto features two mineral water pools carefully kept at a consistent temperature to ensure therapeutic and mood-enhancing properties. Guests are encouraged to "take to the 600-year old waters" and connect body with spirit before enjoying the spa well-known for its intuitive healers and authentic treatments. The new Essense restaurant features healthier gourmet dining prepared by a Le-Cordon Bleu trained chef with the help of a PHD nutritionist. With a nourished body, guests may partake in more than 35 wellness activities, such as meditation, art classes, tai chi, qigong and yoga in the beautiful new dome. ... more   less 
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Also Known As:
Two Bunch Palms Hotel Desert Hot Springs
2 Bunch Palms Resort & Spa
Two Bunch Palms Resort And Spa

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