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“Luxurious hotel with beautiful pool and spectacular view of the beach” 4 of 5 bubbles
Review of The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
Ranked #2 of 12 Hotels in Dana Point
Certificate of Excellence
GreenLeadersBronze level
New York City, New York
Level Contributor
206 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Luxurious hotel with beautiful pool and spectacular view of the beach”
4 of 5 bubbles Reviewed 15 February 2012

We stayed here during a work conference, which was taking place at the hotel. The hotel is luxurious and grand. The room was a bit small, but was elegant and comfortable. We had a view of the pool from our room. Throughout the hotel, there are spectacular views of the ocean. It is truly breathtaking. Parking at the hotel is valet-only. The staff was friendly and always brought around the car promptly. There were plenty of chairs around the pool and the wait staff was very attentive.

  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nyctraveljunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 17 February 2012
We are delighted to hear you enjoyed our excellent service and fantastic facilities. Next time you visit, we hope it is for some personal R&R. We look forward to welcoming you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (533)
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English first
Palm Springs, California
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

From accommodating some special requests for a joint birthday celebration, to a personal welcome immediately upon arrival from Jodie, the Guest Relations Coordinator, to a personal escorting up to the room, to a warm welcome-back from Mary at the Club Level lounge, to Penny's warmth after a relaxing day with some port in the Club, to "Happy Birthday" amenities everywhere we were in the hotel, it simply couldn't have been better.

A huge thank you to General Manager Bruce Brainerd (and Julie) for putting in place all the elements of a memorable stay.

Room Tip: Club Level is a must....side views of the park and northern beach area seem most quiet
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  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TFKinPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 8 February 2012
What a wonderful reivew, thank you for your valuable time in writing it. We agree with you....our exclusive Club Level experience ranks amongst the best in the world and we hope to welcome you back again for years to come. We have many more memories to create for you! Your generous feedback will be shared with our leaders and we thank you once again for taking the time to share it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairview, North Carolina
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 2 February 2012

From the moment I arrived the service quality was evident. The staff was excellent though as in any case ask better questions. If you want a cookie - you may want to ask for a description first. The largest plate of cookies will arrive and at no small cost when you only wanted a cookie. That aside the location was lovely. Happened to be there during the "surfing Santa" contest which was great fun. The restaurant offered a solid and hearty breakfast though the rest of our meals were covered by our conference. And those meals were excellent even when cooked for the masses. Very impressed with the banquet facilities. The bar was popular and a bit expensive for my tastes though again the service was spot on.

Room Tip: Ask where the room faces if you want ocean views.
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  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RonArmstrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 6 February 2012
We look forward to welcoming you back whether for business or personal travel. We will always make your stay a memorable and special one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, WA
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 February 2012

The standard by which most other hotels should be measured.....the service is so exceptional that it's hard to put words to describe.....amazing views and an overall exceptional choice....one of my top 3 (perhaps #1) hotel in the US

Stayed March 2011, travelled on business
Helpful?
1 Thank aspokaneman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 6 February 2012
Thank you for your warm comments. We are delighted you enjoyed our facilities and staff while you were here for business. We look forward to welcoming you back for a vacation too sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
436 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
5 of 5 bubbles Reviewed 2 February 2012

I have stayed here several times on business when in this part of California.

The rooms oddly are small but if you get a ocean front room. who cares!

I highly recommend this hotel .

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank intrepidtravelerfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 2 February 2012
Thank you for recommending us! We are honored to be your CA home away from home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Laguna Niguel

Property: The Ritz-Carlton, Laguna Niguel
Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Phone Number:
Region: United States > California > Orange County > Dana Point
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
Price range (per night): ₹ 47,728 - ₹ 70,643
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel

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