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“Luxurious hotel with beautiful pool and spectacular view of the beach”

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The Ritz-Carlton, Laguna Niguel
Ranked #2 of 12 Hotels in Dana Point
Certificate of Excellence
GreenLeadersBronze level
Reviewed 15 February 2012

We stayed here during a work conference, which was taking place at the hotel. The hotel is luxurious and grand. The room was a bit small, but was elegant and comfortable. We had a view of the pool from our room. Throughout the hotel, there are spectacular views of the ocean. It is truly breathtaking. Parking at the hotel is valet-only. The staff was friendly and always brought around the car promptly. There were plenty of chairs around the pool and the wait staff was very attentive.

  • Stayed: June 2011, travelled on business
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1  Thank nyctraveljunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this reviewResponded 17 February 2012

We are delighted to hear you enjoyed our excellent service and fantastic facilities. Next time you visit, we hope it is for some personal R&R. We look forward to welcoming you back very soon!

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1,940 - 1,944 of 2,425 reviews

Reviewed 7 February 2012

From accommodating some special requests for a joint birthday celebration, to a personal welcome immediately upon arrival from Jodie, the Guest Relations Coordinator, to a personal escorting up to the room, to a warm welcome-back from Mary at the Club Level lounge, to Penny's warmth after a relaxing day with some port in the Club, to "Happy Birthday" amenities everywhere we were in the hotel, it simply couldn't have been better.

A huge thank you to General Manager Bruce Brainerd (and Julie) for putting in place all the elements of a memorable stay.

Room Tip: Club Level is a must....side views of the park and northern beach area seem most quiet
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  • Stayed: February 2012, travelled with friends
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2  Thank TFKinPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this reviewResponded 8 February 2012

What a wonderful reivew, thank you for your valuable time in writing it. We agree with you....our exclusive Club Level experience ranks amongst the best in the world and we hope to welcome you back again for years to come. We have many more memories to create for you! Your generous feedback will be shared with our leaders and we thank you once again for taking the time to share it.

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Reviewed 2 February 2012

From the moment I arrived the service quality was evident. The staff was excellent though as in any case ask better questions. If you want a cookie - you may want to ask for a description first. The largest plate of cookies will arrive and at no small cost when you only wanted a cookie. That aside the location was lovely. Happened to be there during the "surfing Santa" contest which was great fun. The restaurant offered a solid and hearty breakfast though the rest of our meals were covered by our conference. And those meals were excellent even when cooked for the masses. Very impressed with the banquet facilities. The bar was popular and a bit expensive for my tastes though again the service was spot on.

Room Tip: Ask where the room faces if you want ocean views.
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  • Stayed: November 2011, travelled on business
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Thank RonArmstrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this reviewResponded 6 February 2012

We look forward to welcoming you back whether for business or personal travel. We will always make your stay a memorable and special one!

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Reviewed 2 February 2012

The standard by which most other hotels should be measured.....the service is so exceptional that it's hard to put words to describe.....amazing views and an overall exceptional choice....one of my top 3 (perhaps #1) hotel in the US

Stayed: March 2011, travelled on business
1  Thank aspokaneman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this reviewResponded 6 February 2012

Thank you for your warm comments. We are delighted you enjoyed our facilities and staff while you were here for business. We look forward to welcoming you back for a vacation too sometime soon.

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Reviewed 2 February 2012

I have stayed here several times on business when in this part of California.

The rooms oddly are small but if you get a ocean front room. who cares!

I highly recommend this hotel .

  • Stayed: October 2011, travelled on business
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1  Thank intrepidtravelerfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this reviewResponded 2 February 2012

Thank you for recommending us! We are honored to be your CA home away from home!

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Additional Information about The Ritz-Carlton, Laguna Niguel

Address: One Ritz-Carlton Drive, Dana Point, CA 92629
Phone Number:
Region: United States > California > Orange County > Dana Point
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#3 Family Hotel in Dana Point
Price Range: ₹ 40,705 - ₹ 73,141 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Official Description (provided by the hotel):
Experience luxury coastal living at The Ritz-Carlton, Laguna Niguel, a resort in Dana Point, California situated high on a seaside bluff overlooking the Pacific Ocean, and offering a relaxed Southern California vibe near Laguna Beach, Los Angeles and San Diego. ... more   less 
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel

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