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Thatpicha V

Awesome <3

5.0 of 5 bubblesReviewed 11 Apr 2018via mobile
I am going with my friends, it is our first time stay here. The hotel is very quiet, beautiful view
and room is not too tight (for 3 person).
I love the bath tub and day bed inside the room. Moreover, we are very impressed with breakfast there are many kinds of food that you can choose. The staff are nice, friendly and helpful :D
Date of stay: April 2018
Trip type: Travelled with friends
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeerada M, Digital Marketing Executive at Rayong Marriott Resort & Spa, responded to this review
Responded 12 Apr 2018
Dear Thatpicha V,

Thank you very much for taking the time to complete our guest questionnaire following your stay at the Rayong Marriott Resort & Spa. It was a great pleasure to learn that you had enjoyed your stay with us!

Your kind words and feedback have been passed on to our team members, who are always very pleased and motivated to hear when our guests voice their appreciation.

Many thanks again for sharing your experience with us, and we hope to have the pleasure of welcoming you back in the near future,

Best Regards,
Jeerada Jongjaroen
Digital Marketing Executive
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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          Reviews (1,326)
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          Traveller rating
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          Traveller rating
          812
          296
          117
          59
          42
          Show reviews that mention
          All reviews fish kids club main restaurant sea view infinity pool breakfast buffet fitness center duty manager big pool f b marriott resort corner suite indian food beach bar pizza nice beach salt
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          329 - 334 of 1,326 reviews
          Reviewed 9 April 2018

          - loved the design of this hotel...the furniture, and room layout was refreshing
          - views over the ocean
          - comfortable beds...not the regular Asia rock
          - the staff here really stood out- genuinely friendly and helpful...so kind to our children...this hotel really stood out in this area
          - the earth day activities were a nice touch...movie on the lawn with our kids was memorable
          - great breakfast! well rounded selection and beautiful dining room
          - very kid friendly hotel
          - kids club was great and the location lended itself to allowing parents to relax a bit

          Suggestions:

          - the fish tank in the pool is so dirty, one cannot see into it. Great idea though
          - the large pool with waterslides is quite cramped...strange allocation of the land on the property
          - tiles in the other pool were falling off by the dozen
          - don't let a private party book out the beachside restaurant on a fully booked weekend- was disappointed we couldn't eat there when we want, BUT the staff set up a table on the lawn next to the restaurant and we had an early dinner. points for trying and points for addressing this!

          Overall- great hotel within a few hours of Bangkok. Great for families with kids.

          Date of stay: March 2018
          • Trip type: Travelled with family
            • Rooms
            • Cleanliness
            • Service
          Thank SteamboatFarang
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Jeerada M, Digital Marketing Executive at Rayong Marriott Resort & Spa, responded to this reviewResponded 10 April 2018

          Dear Denver_CoEdwink,

          Thank you very much for taking the time to complete our guest questionnaire following your stay at the Rayong Marriott Resort & Spa. It was a great pleasure to learn that you had enjoyed your stay with us!

          Your kind words and feedback have been passed on to our team members, who are always very pleased and motivated to hear when our guests voice their appreciation.

          Many thanks again for sharing your experience with us, and we hope to have the pleasure of welcoming you back in the near future,

          Best Regards,
          Jeerada Jongjaroen
          Digital Marketing Executive

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 8 April 2018

          A very very beautiful and spacious resort. It is right in front the beach and it's also quite private. The hotel room is clean, Breakfast is excellent and so are the staffs. The lobby itself is really open and the hotel has many facilities. There are two pools, both are in front of the beach.
          The only downside is the location, there is hardly anything to do, or to see. But as said the hotel resort was excellent.
          We had an enjoyable stay at Rayong Marriott Resort & Spa.

          Date of stay: March 2018
          • Trip type: Travelled with family
            • Value
            • Sleep Quality
            • Service
          Thank Alena K
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Jeerada M, Digital Marketing Executive at Rayong Marriott Resort & Spa, responded to this reviewResponded 9 April 2018

          Dear Alena K,

          Thank you very much for taking the time to complete our guest questionnaire following your stay at the Rayong Marriott Resort & Spa. It was a great pleasure to learn that you had enjoyed your stay with us!

          Your kind words and feedback have been passed on to our team members, who are always very pleased and motivated to hear when our guests voice their appreciation.

          Many thanks again for sharing your experience with us, and we hope to have the pleasure of welcoming you back in the near future,

          Best Regards,
          Jeerada Jongjaroen
          Digital Marketing Executive

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 5 April 2018

          Got a bad experience on my first call to this resort. My line was transferred to the Marriott cluster reservation and I want to check the loud noise of event on 20 Apr. However, the staff name Kotchaphan could not answer my simple question regarding the loud noise event at the resort and she asked me to call back to the resort. I made my second call to the resort but no in-house reservation staff were available. My line was transferred to Kotchaphan again and she repeat the same words, not very helpful, no service mind. I call the resort again and wait for a long time then my line was transferred to executive office! Khun Kung was very nice and helpful and could answer my question. If cluster reservation cannot answer any simple questions or not very helpful, no information, then no point to have this process transferred to the cluster reservation. I never stay with this resort but very disappointed.

          Date of stay: April 2018
          • Trip type: Travelled with family
            • Service
          Thank Murphjtw
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Jeerada M, Digital Marketing Executive at Rayong Marriott Resort & Spa, responded to this reviewResponded 6 April 2018

          Dear Murphjtw,

          We would like to thank you for your time to share your comments with us and we have to sincerely apologies
          for the unpleasant experience you had.

          I am disappointed to hear that your experience did not meet your expectations.

          We strive to provide a superior service experience for every guest; therefore your feedback is very important to us.
          Please rest assured that we are taking the appropriate measures to the problem and prevent future occurrence.

          I hope that you will accept our apology and allow us the opportunity to show you that
          the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.

          If we could have a second opportunity to welcome you back to show our improvement, we will be very happy to do so.

          Regards,
          Jeerada Jongjaroen
          Digital Marketing Executive
          Rayong Marriott Resort & Spa

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 3 April 2018 via mobile

          Around 1 1/2 hours from Pattaya and 3 1/2 hours from Bangkok in a quiet area along the eastern Thai coast. Not much going on around the resort.
          The resort itself is nice, with a large pool area. Rooms with sea view. Some have hill view though. The higher the floor the better the view. The beach, however, is relatively small. There are much nicer beaches in Thailand.
          Rooms are well equipped. With balcony.
          Breakfast buffet in the C-Salt Cafe is excellent. Only problem is that the resort is catering to many groups and meetings. So the breakfast cafe is very crowded in the morning. On the other side, in the evening there were only very few guests.
          Very friendly staff.
          All in all a good resort, only a bit far away.

          Date of stay: March 2018
          Trip type: Travelled with friends
          Thank claussie
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Jeerada M, Digital Marketing Executive at Rayong Marriott Resort & Spa, responded to this reviewResponded 4 April 2018

          Dear claussie,

          Thank you for taking your time to post your review of our Hotel in trip advisor and I am delighted that your stay with the Rayong Marriott Resort & Spa was enjoyable.
          I will be passing your comments to team of the positive feedback you have given.

          Please feel free to contact me on your next visit to Rayong. I look forward to meeting you on your next visit.

          Best Regards
          Jeerada Jongjaroen
          Digital Marketing Executive
          Rayong Marriott Resort & Spa

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 1 April 2018 via mobile

          Excellent place to stay for a family with young children. Compared to Pheuket Marriot the price is 20-30& cheaper and less crowed and lots of green. Best of all is the large Kids club. They have big slides and small aquarium next to pool. You can drive from
          Bangkok and it takes 3 hour on the road.

          Date of stay: April 2018
          Trip type: Travelled with family
          Thank Shinnysun08
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Jeerada M, Digital Maketing Executive at Rayong Marriott Resort & Spa, responded to this reviewResponded 3 April 2018

          Dear Shinnysun08,

          Thank you very much for taking the time to complete our guest questionnaire following your stay at the Rayong Marriott Resort & Spa. It was a great pleasure to learn that you had enjoyed your stay with us!

          Your kind words and feedback have been passed on to our team members, who are always very pleased and motivated to hear when our guests voice their appreciation.

          Many thanks again for sharing your experience with us, and we hope to have the pleasure of welcoming you back in the near future,

          Best Regards,
          Jeerada Jongjaroen
          Digital Marketing Executive

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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