I was greatly anticipating my stay at Carmel valley Ranch. The website made everything look amazing and I couldn't wait. When we arrived at the ranch it was late and we wanted to have dinner but the restaurant was full so we had to leave and go elsewhere. When we got to our room I was truely disappointed, it was small for our family of four, our kids slept on a lumpy sofa bed in the lounge, the curtains were ripped and looked scruffy, our bedroom wasn't particularly luxurious. The bathroom was lovely though and the views from the room stunning. It was a bit cramped for us all and our luggage and the interior was not of the same standard as the main lodge. We asked to move to something larger but nothing was available for our 6 nights there. The walls are very thin so we had to endure a noisy toddler in the next room waking us all in the night, morning and then a fire that was lit next door caused our room to be filled with smoke at 1am. To make up for the inconvenience of this we were given a tray of cookies! The main resort building is really lovely and has a great atmosphere, the restaurant is excellent. The main adult pool is lovely but the same cannot be said for the family pool were the standards were much lower, no nice comfy sun beds, dirty pool and poolside and service a bit substandard. That was a shame. The kids club was great, the activities that all cost extra were good and the spa was great. I don't think I would go back on the basis of the rooms though.
- Official Description (provided by the hotel):
- Stunning and relaxing, our elegant Carmel Valley resort is abundant with the natural beauty of Northern California, offering intuitive service and memorable experiences in a striking venue. Savor incomparable comfort, breathtaking vistas, and a delightful array of activities at Carmel Valley Ranch. ... more less
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- Also Known As:
- Carmel Valley Ranch Hotel Carmel
- Carmel Valley Hotel
- Carmel Valley Resort