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Clarion Collection Carmel By The Sea
Ranked #23 of 25 Carmel B&B and Inns
Reviewed 31 May 2011

The good points: Fantastic location, free wi-fi, great rates, free parking.
The bad points: Noisy room (paper thin walls), decorated like a care home for the elderly, unenthusiastic staff and we're pretty sure the sheets hadn't been cleaned (lipstick on the sheets!?!?!).
Other comment: breakfast is left outside your door in a basket. It's a nice touch if a bit naff, however, it isn't delivered until 830am (no option to have it early). What if you want to check out earlier (like we did)?

  • Stayed: May 2011, travelled as a couple
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Thank blindlemonpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 - 122 of 192 reviews

Reviewed 20 May 2011

We left the hotel to have our breakfast in town. Later I found out $50 charge on my credit card for a missing breakfast basket they claimed they left outside the door. Talking to management resulted in more insults. This is a not a recommended location to stay.

  • Stayed: April 2011, travelled as a couple
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4  Thank z3251975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmeloaks, Guest Relations Manager at Clarion Collection Carmel By The Sea, responded to this reviewResponded 3 June 2011

We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests. We clearly stated to the guest about the incidental charges and cases like this we charge after checkout and not after more than a month until the guest notice the bill. We do not charge until we investigate. We also suggest that please don't blame the neighbor guests that they stole the basket, etc, etc, etc.

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Reviewed 22 January 2011

Newly updated rooms, very clean, extremely efficient, friendly, and helpful staff, this motel is convenient to everything Carmel-by-the-Sea has to offer. Just 2 blocks off Ocean Avenue, and perfectly located to some of the finest restaurants Carmel has to offer. Whether it is shopping, browsing, or eating and drinking your way through the Central Coast, the Clarion Carmel Oaks offers the perfect location from which to explore. The charm of continental breakfast delivered to your door step in a basket added a touch of charm.

  • Stayed: January 2011, travelled as a couple
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Thank bw13802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2010

The office closes at 9 p.m.--which was a problem when my key failed to work at 9:20 p.m. I was alone in the cold and the dark. I found a phone outside the office and ultimately somebody from the neighboring hotel came over...with the wrong set of master keys. A little more commotion and a few minutes later he found the correct key. Other elements were troubling as well...the room was small, dark and oddly painted so it looked dirty. I never did find the temperature controls, if there were any, and the TV was confusing to operate. Really a disappointment and I didn't go in expecting much.

  • Stayed: September 2010, travelled solo
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1  Thank admiralnelsonden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2009

We could have lived with the repaired hole in the carpet, the 19" TV, the dated wallpaper that was everywhere, the towels that weren't as good as the ones we used in our high school gym, the chinzy breakfast, the broken door jamb missing the security device and the windows that wouldn't lock. What really sealed the deal that make this a totally miserable experience is when we had a complaint the manager did not and would not interface with us. He could not be reached by his desk clerk or American Express, our booking agent. In fact, knowing how unhappy we were the management of this hotel never cared to contact us during our stay or after we checked out.

  • Stayed: October 2009, travelled as a couple
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2  Thank BoosterTreasurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Collection Carmel By The Sea

Address: NE 5th & Mission, Carmel, CA 93921
Phone Number:
Region: United States > California > Monterey County > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #23 of 25 B&Bs / Inns in Carmel
Price Range: ₹ 6,505 - ₹ 13,457 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Collection Carmel By The Sea 2.5*
Number of rooms: 17
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Also Known As:
Clarion Collection Carmel By The Sea Hotel Carmel
Clarion Carmel
Carmel Clarion

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