We booked a package 2-night plus Lego land access through a joint promotion between Lego land and the Sheraton. Not only was the park closed for half the trip despite a schedule that says the water park is open daily beginning in March, 2012, but the manager of the hotel on call on Tuesday morning (4/17) could not have cared less. Putting aside the joint promotion that this manager proclaimed no reaponsibility for, but the guy had two kids in tears in front of him and could not have cared less. Not even an ice cream cone to make them stop crying -- and not even a pretence that he cared, much less was going to do anything about it. In short, the Sheraton package is a total fraud and the management only cares about a money grab. Go to any other Lego land and stay with anyone else. Sheraton Carlsbad is a shady operation run by management with, at minimum, poor ethics.
- Official Description (provided by the hotel):
- Situated close to the California coastline between Los Angeles and San Diego adjacent to Legoland California, providing a refreshing retreat in a charming coastal community with restaurants and shopping galore. Onsite we have over 30,000 sq ft of event space for weddings, corporate events and meetings. The perfect location for everything! ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Carlsbad Hotel Carlsbad
- Carlsbad Sheraton