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“Great hotel for Legoland visit” 5 of 5 bubbles
Review of Homewood Suites by Hilton Carlsbad-North San Diego County

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Homewood Suites by Hilton Carlsbad-North San Diego County
Ranked #11 of 36 Hotels in Carlsbad
Certificate of Excellence
Colorado Springs, Colorado
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great hotel for Legoland visit”
5 of 5 bubbles Reviewed 7 April 2012

This was our first time to visit this hotel. We had a great experience. Our main purpose was going to Legoland and Sea World. Although there are other options closer to Sea World it was still a good location even for that. For visiting Legoland it is even better. The hotel offers a shuttle that will take you back and forth to Legoland.

The service was great. The room we had was very nice and spacious with a separate living/kitchen area and bedroom. We had a King bedroom and a pull out couch in the living area for our two smaller kids.

The hotel has a nice pool, but we were not able to use it, as we returned too late to the hotel after the parks. But we did use their ping pong table quite a bit.

Overall a great value.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marchoffmann314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 2 May 2012
Dear Marchoffmann314,

Thank you so much for choosing to stay with us during your recent family vacation. We appreciate your business and your positive review very much! We always love to hear from our guests, about what they like about our hotel. We are happy you found our location convenient to the two attractions you visited and took advantage of our free shuttle to Legoland. We pride ourselves on our customer service and are so glad to know you thought it was great and our hotel a great value! Thank you again and please come stay with us again soon!

Warm Regards,

Drew Allison
General Manager
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937 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Vancouver, BC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 April 2012

Travelling with children? Here is all you need to know:

1. You can get a suite where the kids have their own room and TV.
2. Full kitchen with dishwasher and full size fridge
3. Hot breakfast daily with LOADS of choices and all day coffee and tea
4. Free shuttle to Legoland
5. Heated pool
6. Weekday free dinner, wine and beer
7. 2 miles from outlet stores
8. Free wifi and parking
9. no "resort fee" added to the bill
10. Clean clean clean

Room Tip: A room overlooking the pool is nice, and there was ZERO noise - ask for second or third floor away f...
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vodkaonice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 9 April 2012
Vodkaonice,

Your review has made my day and that is not easy to do on a Monday!! Thank you for taking the time to review our hotel and to offer such exact insight to other travelers that may be coming to this area. The 10 items you listed are things we do at the Homewood Suites to add value to each stay and it sounds like we did just that. Thank you again for your review and we hope you come back again the next time you find yourself in this area.

Warm Regards,

Drew Allison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macomb, Michigan
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

Family of 5 stayed here for one night June 2011 on way to Lego Land. We arrived at 5:00 just in time for a Managers Reception dinner which consisted of full taco bar and complimentary beer and wine. This was a welcome surpise after a hot day at Safari Park.

The room itself was spacious and very nice....two queen beds in separate bedroom and sofa sleeper in living area with small kitchenette. Also, hotel had a nice pool / hot tub which kids enjoyed. The next morning we went down for complimentary breakfast and were greeted with a feast. Could not believe the selection and quality of food.

Hotel was in nice location and just down the road from Lego Land and Carlsbad beaches which were very nice. Wish we had more time in area but definately recommend hotel.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank simbadusty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 9 April 2012
simbadusty,

June is rapidly approaching. You should come back and join us for longer! Thank you for taking the time to review our hotel. We appreciate you circling back around to share your feedback regarding your stay, especially positive feedback. Thank you again and we hope you enjoy your travels this summer, wherever they take you!

Warm Regards,

Drew Allison
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Urbana, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 April 2012

I need to travel often to Carlsbad for work and I always look forward to staying at this hotel. The faces are all familiar and very friendly and the service is excellent. I am expecially impressed by their Director of Sales and Marketing Brain Wagoner who has always gone the extra mile to make my stay comfortable. He is always willing to work with you if you have any issues and does whatever possible to make sure you are satisfied and then some. The breakfast staff is also extremely accomodating and very friendly and get me non-syrup strawberries whenever possible.

The rooms are well maintained and the beds & pillows are comfortable.
Definitely recommend this to anyone travelling for business or pleasure.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank huma_hakim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 9 April 2012
huma_hakim,

Thank you for your kind review! It is especially gratifying to read reviews that are service based in nature. I am glad your encounters with Brian were pleasant. I think we'll keep him!! Brian's service frame of mind is perfect for the Homewood Suites brand. Thank you for your business and we hope you keep coming back to our well maintained rooms!!

Warm Regards,

Drew Allison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Clara
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

We had a great stay at the Homewood Suites.

The room had a sofa-bed in the "living room" area for my son to have his own space - which he loved - the kitchen had everything you would need, including a full fridge and microwave. Although there isn't a restaurant (more on that in a minute) the lobby has a great little snack/gift shop. The room was clean and although we were on the ground floor I didn't hear any stomping or noise from above.

We stayed on a weekend, and the room included a yummy hot breakfast. Long lines for the waffle maker, but the food was good. They don't serve dinner on the weekend - I guess there is something during the week because a menu was on our fridge, but it's close to lots of dining options whether you want something fancy or family-friendly.

Close to Legoland - you have to drive in, but it was easy to get to.

The pool was heated, and my kids had fun taking a break and swimming. They also offer ping-pong. There may have been more - we didn't have much time to explore.

Cons: the way the room was laid out made it impossible to leave a light on in the bathroom for our kids to easily find their way in the dark. The light just would have been right on our face while we were sleeping. And there was so much light in the kitchen area we couldn't leave a small light on in there while my son was sleeping so we could still be at the table. But we solved that by taking out a couple of light bulbs and no problem. Also, when we took off the cushions on the sofa to pull out the sofa bed, the upholstery on the sofa was ripped.

The staff was SUPER nice.

The only issue we really had was that when we arrived our room wouldn't lock. Luckily we hadn't unloaded anything, (and I noticed) and were going off to eat. The staff said they'd send someone, but it hadn't been fixed by the time we got back. I called again and they sent someone right away to fix it. Then the lock was temperamental and you had to try the key three or four times before it would let you in. This was sort of a minor annoyance - we never called about that.

If you plan on doing laundry, plan on waiting around. There was a line for the machines, and the dryer takes longer than the wash. We were happy to be able to do some, so it was not a big deal for us, but if you have a really strict schedule this could be an issue.

All in all we would recommend it and we would definitely stay again!

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWGeneralManager, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, 9 April 2012
Dear Karen G,

First of all, thank you for taking the time to write such a thorough review of your recent stay with us. We appreciate your candor about the pros and cons of your visit. We like to hear from our guests because it gives us a good opportunity to assess how we are doing and to improve in need areas. So, thank you! We will promptly address some of the 'displeasers' that you mentioned. We are thrilled to hear that overall your stay was a great one and that you enjoyed our breakfasts, our heated pool and that you found restaurants close by that you liked. It is important to us that our guests have comfortable and enjoyable visits with us, and we are very happy to hear that you did!

Thank you for your business, and we hope you will return to visit us again soon!

Warm Regards,

Drew Allison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Carlsbad-North San Diego County

Property: Homewood Suites by Hilton Carlsbad-North San Diego County
Address: 2223 Palomar Airport Rd, Carlsbad, CA 92011-1553
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Carlsbad
#9 Business Hotel in Carlsbad
#14 Romantic Hotel in Carlsbad
Price range (per night): ₹ 8,078 - ₹ 14,731
Hotel Class:3 star — Homewood Suites by Hilton Carlsbad-North San Diego County 3*
Number of rooms: 145
Official Description (provided by the hotel):
A new 145 all-suite extended stay Hilton hotel in Carlsbad, California where life and work are balanced with the comfort, flexibility and affordability you want. Homewood Suites Carlsbad is centrally located near the extensive Carlsbad business parks and the city's landmark attractions, including LEGOLAND, McClellan-Palomar Airport (CLD), Camp Pendleton, Carlsbad Premium Outlets, Carlsbad Flower Fields and amazing beaches. With easy access to the freeway, the Homewood Suites Carlsbad hotel is just a few miles from other famous San Diego destinations such as the Wild Animal Park, SeaWorld, Del Mar Racetrack and fabulous golf courses. The hotel is only 45 minutes from Orange County, making it an ideal home base for a Southern California vacation. ... more   less 
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Also Known As:
Homewood Suites Carlsbad Hotel Carlsbad
Homewood Carlsbad
Carlsbad Homewood Suites

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