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Reviewed 27 April 2017

Recently spent 3 nights at this residence-type establishment and thoroughly enjoyed the facilities. In the room, the decor was a little dated, but in excellent condition and very quiet and comfortable. Bathrooms are generously sized and well equipped. The patio was private with comfortable lounge chairs and a lovely view. We used the pool and spa. Both were excellent. Poolside service was pretty good - the staff was quite busy and service was not quick despite a moderate number of people at the pool. Dinner at Seasons Restaurant was very good - Saturday night was quite busy. The nearby Aviara golf course is beautiful and challenging. We were in town for two days of golf lessons and the excellent Aviara Golf Academy.

  • Stayed: April 2017, travelled as a couple
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Review collected in partnership with Four Seasons
Thank KentM959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, Resort Manager at Four Seasons Residence Club Aviara, Carlsbad Ca., responded to this reviewResponded 3 May 2017

Dear Four Seasons Guest,

It was a pleasure to have you join us at Aviara. We can't thank you enough for the positive feedback you provided.

We are so pleased that you liked your accommodations, the pool, Driftwood Spa, Seasons Restaurant and especially enjoyed the staff.

We certainly hope you will join us again for another weekend getaway in the near future.

Sincerely,
Matthew Hoffman
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2017

I love the Four Seasons and have stayed at many around the world, but this was my first disappointment. No valet parking, staff that while friendly did not display the hallmark Four Seasons service (with the exception of Jorge at Seasons restaurant who was excellent). The property itself is gorgeous with a beautiful location but cleanliness was an issue - I saw plates left out and not picked up overnight. The service around the pool was not good. No one offered towels or to set up loungers and it took forever to get a menu and an additional 20 minutes to get one drink. A few nights later we stayed at the Park Hyatt (which used to be the Four Seasons Hotel and shares property with the Four Seasons Residences) and it was a much better experience. Sadly I would not stay at this property again nor recommend it - stay at the Park Hyatt instead which feels much more like a FS and is about the same price.

  • Stayed: April 2017, travelled with family
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Review collected in partnership with Four Seasons
1  Thank UALjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, Resort Manager at Four Seasons Residence Club Aviara, Carlsbad Ca., responded to this reviewResponded 3 May 2017

Dear Four Seasons Guest,

Thank you for taking the time to write a review of our resort following your stay with us. We are very sorry for the challenges you encountered during your recent stay at Aviara. Your concerns have been discussed with management. We only want our guests to experience the absolute best, and we are genuinely sorry this was not the case for your during your stay.

We take your feedback very seriously and we do hope you will provide us with another opportunity to welcome you back to regain your confidence in us.

Should you wish to discuss your concerns in more detail, please do not hesitate to contact me directly.

Most Sincerely,
Matthew Hoffman
Resort Manager

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Reviewed 26 April 2017

This is a genuine 5 star resort in every category, highly recommend. If you love Golf the Aviara course is beautiful, very challenging but fair. The staff were awesome and the food was great. If you want to relax and be pampered this is the place for you. The price was a bit or the high side but the Residence Club villas were well worth it. Excellent location and easy access to all main highways and local attractions.

  • Stayed: April 2017, travelled with family
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Review collected in partnership with Four Seasons
Thank 433stanleyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, Resort Manager at Four Seasons Residence Club Aviara, Carlsbad Ca., responded to this reviewResponded 3 May 2017

Dear Four Seasons Guest,

Thank you for the thoughtful review of our property. Guest feedback is essential to our success, and we are so pleased you had such an enjoyable stay at Aviara.

Please come and join us again in the near future.

Best Regards,
Matthew Hoffman
Resort Manager

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Reviewed 26 April 2017

I was given a free night here and was not expecting much one way or the other. The property and staff were so lovely, the whole experience was so relaxing, you will never want to leave. Many of the guests are owners and everyone is so friendly and happy there. Great lagoon hikes you can walk to, beautiful fitness center and spa. Pool area is great and the new on-site restaurant is lovely.

  • Stayed: April 2017, travelled with friends
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Review collected in partnership with Four Seasons
Thank HBTraveller13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, Resort Manager at Four Seasons Residence Club Aviara, Carlsbad Ca., responded to this reviewResponded 3 May 2017

Dear Guest,

We appreciate your taking the time to provide input about your stay at Aviara. Although it was brief, we are so pleased that your were able to relax and enjoy
our property. We are thrilled that it turned out to be such a memorable experience.

We look forward to welcoming you back and re-creating your experience soon.

Best Regards,
Matthew Hoffman
Resort Manager

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Reviewed 25 April 2017

Fabulous accommodations..
You can check in but you never want to check out..
The staff is perfectly trained, the weather is great and the location is perfect..
Great culture from the Four Seasons staff..

  • Stayed: April 2017, travelled as a couple
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Review collected in partnership with Four Seasons
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, Resort Manager at Four Seasons Residence Club Aviara, Carlsbad Ca., responded to this reviewResponded 3 May 2017

Dear Four Seasons Guest,

Thank you so much for the kind words about the service, location, accommodations and most importantly ... the Four Seasons staff. Exceeding each guest's expectations is at the heart of who we are, and we look forward to once again exceeding yours on a future visit!!!

Thank you for such a wonderful review!

Sincerely,
Matthew Hoffman
Resort Manager

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