I'll start by saying the first time I visited, July 2015, I was so impressed. Food and service were great. We shopped in the back and I came home with signature teas and preserves... which I found locally at Albertsons and was so excited!
This time, yikes. We were sat pretty quickly which was a plus but then waited at least 20 minutes to be asked about drinks then another 10 to get them. Maybe another 15 to place our order.
By the time our food came it was almost cold and we had waited approximately 45 minutes from the time we ordered to the time we received our food. The food was just okay... that's being Kind.
I had ask for water, I had enough soda while waiting for food, it never came. I had to ask again.
Now, I'm a server (the only reason I still tipped) and understand we get busy and sometimes forgetful but this was just too much. I'm sure it was both the kitchen and the servers that had to do with the bad experience but there could've at least been an apology for the wait, maybe a appetizer to hold over the 6 people at our table. Anything.
I can't say I won't go back since I loved it so much the first time but this definitely left a bad taste in my mouth. Literally.
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