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All reviews historic hotel restaurant downstairs hot tub downtown calistoga private jacuzzi no elevator pool area desk staff the cottages wine tasting the staff was friendly and helpful the main street wedding weekend complimentary breakfast my fiance bed was very comfortable wine country
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Reviewed 5 October 2018 via mobile

The customer service is great. Roxan was very helpful when it came to suggesting where to eat for dinner. Matthew was very helpful when it came to what winery to go to. Alysha was very helpful when it came to the Breakfast thing.

Date of stay: September 2018
Trip type: Travelled solo
4  Thank deelanelane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this reviewResponded 11 October 2018

Dear deelanelane,
I can't read enough about the helpfulness of our staff, it's fantastic. I'm glad you mentioned the breakfast thing because we started something new a few months ago and it's our daily morning coffee experience, glad to read to enjoyed it. Thank you for the review. Derrick

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Reviewed 3 October 2018 via mobile

If you see an open weekend on your calendar call or logon to the Mount View Hotel & Spa! We booked at last minute Sunday night and had such a great time-decided to stay Monday too. Matthew & Jonathan were “over the top” for customer Service. They offered a free room upgrade, without us even asking, up to the Presidential Suite. They made sure we had dinner reservations and set appointments for us at the must see wineries. The Hotel was beautiful too.

Date of stay: February 2018
Trip type: Travelled as a couple
3  Thank mfmcoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this reviewResponded 11 October 2018

Dear mfmcoach,
We are so glad you found us and you had a great time. Matthew and Jonathan are outstanding members of our staff and we are fortunate to have them. Like all our staff, they take pride in helping our guest. I wish our guest would ask more of our staff to help them with their itineraries, we love doing it. Thanks for taking the time to post a review. Derrick

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Reviewed 2 October 2018 via mobile

I enjoyed my visit so much, I didn’t want to leave this morning! I’m kind of a home/body and although I was looking for a little R&R weekend away, I’m always anxious to get back home and even pack Tyne night before so I can make a quick getaway early in the am. Not this weekend! I dragged out my morning with Illy coffee (in the room), long shower and more reading. Loved it! Stayed in one of the cozy cottages; clean, beautifully decorated, skylights, featherbed, plenty of room, quaint, nice, privacy patio with bath and comfortable chairs for just lounging or chilling! Location is perfect and in the center of town. Both restaurants on either side of the lobby were excellent. Absolutely first class staff and service. They did everything to make sure my visit was excellent. I really enjoyed my visit. Can’t wait to come back!

Date of stay: October 2018
Trip type: Travelled solo
1  Thank lorrainepohl21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this reviewResponded 11 October 2018

Dear lorrainepohl21,
Reviews like yours, make us proud here at the Mount View and look forward to your return visit. Thank you for this review. Derrick

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Reviewed 29 September 2018 via mobile

Beautiful hotel that’s overflowing with charm, style character. I believe it’s a landmark building. The rooms are very comfortable. The staff is exceptional & provided very knowledgeable, professional, courteous & friendly service. Wonderful location right in the downtown area so you can walk everywhere.

Date of stay: September 2018
Trip type: Travelled on business
1  Thank BusyBee890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this reviewResponded 11 October 2018

Dear BusyBee890,
Everyone on staff is dedicated to doing what they can to assist our guest in order to have what we hope is an excellent experience. These reviews help our staff stay motivated because they read their efforts were helpful. Thanks for taking the time to post this review. Derrick

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Reviewed 24 September 2018 via mobile

Nice hotel, friendly staff. Enjoyed the spa. We visited during the fall harvest. We enjoyed Calistoga’s shops and restaurants, and the Mount View is a very comfortable hotel. Thanks, Nancy, for the excellent massage!

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank Bryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this reviewResponded 10 October 2018

Dear Brian A,
Thank you for writing this review and Nancy wanted to thank you for mentioning her. The message therapist at our spa are great. We are located in a great little town and are happy that you had a great experience. Derrick

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