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Courtyard Los Angeles Burbank Airport
Ranked #10 of 20 Hotels in Burbank
Certificate of Excellence
Reviewed 22 March 2012

I would highly recomend this property as a choice for the Burbank Area. The location in the shopping complex is great there is everything from a Krisp Kreme to fine dining. It is right off the I-5 so access to freeway is great, which allows easy movement around congested LA.

The checkin was very professional, friendly, quick and efficient. The lobby is a typical Courtyard set-up which is inviting.

My room was a king bed with a great view of the mountains. I would recommend a room on a higher floor. The bed was comfortable, Internet access was free and the furniture new. The bathroom was nice, I did have problems with the hot water flow being consistent.

I used the gym early in the morning, there have several great elipticals and treadmills.

Parking is free which is a bonus in the greater metro LA area.

I didn't eat at the hotel, nor drink at the bar, but both seemed to be doing a booming business.

Room Tip: Ask for a room on a higher floor
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  • Stayed: March 2012, travelled solo
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2  Thank Escapefromthedesert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaledKaawar, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded 23 March 2012

Dear Escapefromthedesert

I cannot thank you enough for your wonderful and kind review of our hotel. It means so much to all of us to hear that we hit the mark with our guests. We read and respond to every one of our guests’ feedback. We also feel that our guests are our biggest fans and when they take the time to share their thoughts, we need to listen and respond. It keeps us sharp and allows us to improve our skill sets.

Thank you again and we look forward to hosting you again real soon. Meanwhile, please let us know if there is anything we can do for you.

Respectfully,

Khaled Kaawar
General Manager
khaledk@cy-burbank.com

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293 - 297 of 395 reviews

Reviewed 12 March 2012

Excellent location close to extensive shopping and restaurants including a Starbucks within walking distance. Plenty of self parking - unlike the Marriott a few blocks away at the Burbank Airport. Rooms and hallways were spotless and clean. Nice lobby with plenty of seating and news TV. Hotel mini restaurant looked very nice for breakfast.

Room Tip: Corner rooms on the ground floor are close to parking.
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  • Stayed: February 2012, travelled as a couple
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3  Thank Walt53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaledKaawar, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded 19 March 2012

Dear Walt53,

Thank you so much for sharing your experience about our hotel; we truly value your feedback as it allows us to sharpen our skills and improve on certain things. We are delighted that you found our hotel to your liking and we look forward to seeing stay with again soon!

Meanwhile, please let us know if there is anything we can do for you.

Sincerely,

Khaled Kaawar
khaledk@cy-burbank.com

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Reviewed 7 March 2012

Nice hotel, at the end of a shopping center off I-5. The shopping center has just about anything you would need. Quality restaurants and tons of stores. Also a Starbucks at the other end.
The hotel was clean inside and out. Quiet at night which surprised me being where it is located. Downstairs breakfast was very good. They have a snack shop area too. The beds were comfy. The only complaint I would have is that the bathroom sink area is TINY, no place to put your stuff. Probably be ok if you are travelling alone, but more than that forget it! They probably could use some new towels...looked and felt pretty worn out. Someone said they didn't have room service, but we had that one night so not sure what they were talking about. Will be staying here again next time we are in town.

  • Stayed: February 2012, travelled with family
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1  Thank TheV's
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

Great place to stay as single or with family. Nice breakfast buffet. No room service, but walking distance to several restaurants and shopping. Drive or taxi from airport (5 minutes). I will definitely stay there again.

  • Stayed: February 2012, travelled solo
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Thank SuzanneCA84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaledKaawar, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded 1 March 2012

Dear SuzanneCA84,

Thank you so much for taking the time to share your experience about our hotel on TripAdvisor. We, as a team, value our guests' feedback and love hearing from you. We are so glad to hear that our hotel met your needs and we look forward to hosting you again real soon.

Meanwhile, please feel free to let us know if there is anything you need.

Sincerely and Respectfully,

Khaled Kaawar
General Manager
khaledk@cy-burbank.com

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Reviewed 10 February 2012

Sometimes it's hit or miss with Courtyards, but this one is definitely above average and we'll return here on our next trip to Burbank. Very clean, modern, spacious with comfortable rooms and good amenities; adjacent to shopping center and eateries, convenient to the airport, and just a 10 minute drive to downtown Burbank added to the list of reasons to stay here . The front desk staff and restaurant/bar helpers were efficient and friendly. Breakfast buffet isn't complimentary, but parking and wifi are, so we were willing to compromise on that one. Noise level not bad at all. All in all, a keeper for sure!

Room Tip: If you're a light sleeper, ask for a room on the backside of the property, although the street n...
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  • Stayed: February 2012, travelled with friends
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1  Thank cmd94583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhaledKaawar, General Manager at Courtyard Los Angeles Burbank Airport, responded to this reviewResponded 13 February 2012

Dear cmd94583,

Thank you so much for your posting about our hotel. It is always so great to hear honest and sincere feedback as our entire team feels that this channel provides us with the opportunity to fine tune our skills and simply get better at how we service our guests.

Glad to hear that you found our hotel to your liking and we are pleased that we are a "keeper." We are all looking forward to seeing you come back and stay with us again soon. In the meantime, should you need anything whatsoever, please do not hesitate to let me or any of our amazing team know.

Thank you.

Warm Regards,

Khaled Kaawar
General Manager
khaledk@cy-burbank.com

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Additional Information about Courtyard Los Angeles Burbank Airport

Address: 2100 W Empire Ave, Burbank, CA 91504-3409
Region: United States > California > Burbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Burbank
#6 Family Hotel in Burbank
#6 Romantic Hotel in Burbank
Price Range: ₹ 9,801 - ₹ 17,732 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Burbank Airport 3*
Number of rooms: 184
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Also Known As:
Courtyard By Marriott Los Angeles Burbank Airport Hotel Burbank
Courtyard Burbank
Burbank Courtyard
Burbank Marriott

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