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“Great Place to Land”

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Hampton Inn Brentwood
Ranked #1 of 3 Hotels in Brentwood
Reviewed 29 October 2017

This is the best hotel in the area with decent sized rooms and friendly, and accommodating staff. It's clean and quiet and not too far removed from the beaten path and lots of good food in the area. The beds are comfortable and clean and the rates were a little on the high side but in the end, it was better to just pay than to spend an hour online trying to find a location with better rates and availability.

  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank BadDad1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 18 of 286 reviews

Reviewed 14 October 2017 via mobile

This is not the worse experience, but is in the top 5 of my mediocre Hilton experiences. Nothing was horrific , just seemed to offer enough basic amenities that was satisfactory. Thankfully family lives nearby that we didn't spend much time here.

1) wifi- what wifi? 4 nights and could not connect a single device
2) A/C- hubby had to trick the unit by turning on the heater, and then switching to A/C. Otherwise the temp control would never turn on the A/C
3) toiletries- was 1/2 filled, as if used by others and just placed back on the countertop. Thankfully we brought our own.
4) TV- with any change in electric usage (when fridge or a/c kicked on) it would turn off completely. Oh, and don't channel up or down too fast, it will turn off then too.
5) breakfast- Coffee was good.
6) cookies- offered nightly, were good.

As a Gold member, was surprised to not be offered option of snack or points. Still waiting to see final Hilton points, hopefully we were given the extra points.

Stayed: October 2017, travelled with family
Thank Reba B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017 via mobile

The room was clean and the staff is very helpful and courteous. But the ceiling tiles near the elevator had noticeable stains from a leak, my desk chair was broken and the overall feel of my room was rundown and in need of a re-do. Traffic noise was louder than you might expect and the AC fan could not be set to run constantly to help drown out the noise.

Stayed: October 2017, travelled solo
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

Things got off to a rocky start at check-in when my room wasn't ready even though I had called ahead and was told that it was. When they were ready, they called me up to check in but then once done, I was not offered a complimentary water bottle (as I have been at every other Hampton Inn that I've every stayed). When I asked for water, they told me the price. I said I'd never been charged before. They said they only give water to Diamond Elites (I have a lower-level loyalty status). I highly recommend that they change this policy as the cents they save on water are quickly lost in a bad interaction with a loyalty customer.

Sadly, things went downhill from there. The bathroom smelled like an entire bottle of cheap cologne had been dropped in there - it was overwhelming. The air conditioning unit was one of those old wall units that they've tried to modernize by installing a separate thermostat on a different wall to regulate temperature. Unfortunately, the two units could not get their signals straight and no matter what I input into the wall thermostat, the air conditioning unit did something else. Finally I just had maintenance unplug the whole thing.

The refrigerator also was an old unit and very noisy. I unplugged that too.

My colleague was in a different room and had to call down for a hair dryer because the one previously mounted on the wall in the bathroom had been torn out, leaving just the bracket. How does that get missed between guests?!?!

I would have rated it as "poor" except the bed was the usual Hampton Inn great bed and the location was good.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017

Great location and great staff. Good BBQ and easy access to other locale food establishments. Staff treated me warmly, provided the free beverages due to a diamond club member and was overall a pleasure to del with.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank chadr802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Brentwood

Address: 7605 Brentwood Blvd, Brentwood, CA 94513-2032
Phone Number:
Region: United States > California > Brentwood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Brentwood
Price Range: ₹ 8,166 - ₹ 12,184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Brentwood 2.5*
Number of rooms: 59
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Also Known As:
Hampton Inn Brentwood Hotel Brentwood

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