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“Flawless and Great Value”

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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
Ranked #3 of 15 Hotels in Beverly Hills
Certificate of Excellence
Reviewed 9 February 2012

A short visit to this iconic Beverly Hills property - right at the base of Rodeo Drive!

Great location and incredible value (I was using a corporate rate).

Very comfortable, friendly and helpful staff and a great base for visitors to LA.

Room Tip: I liked the rooms at the back that have a small balcony.
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  • Stayed: January 2012, travelled on business
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    • Service
1  Thank Softlanding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,351 - 1,355 of 1,973 reviews

Reviewed 9 February 2012

Really enjoyed my stay. Extremely friendly staff, wonderfully comfortable bed. Nice and quiet.

  • Stayed: January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Steffi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2012

We stayed in early January 2012 and renovation of the balconies on the Beverly wing was in progress (we were told these would go on until August 2012). The renovations are dusty and noisy (cutting out concrete with drills and angle-grinders). The noise affected the whole hotel and the dust and noise affected the pool area in particular.

We would recommend avoiding this hotel until all renovations have been completed. The hotel does not provide any advance warning of renovations at time of booking; we feel that a luxury hotel of this type should warn guests about renovation work that could impact their stay.

In general, we found the quality of the hotel and service (they lost out luggage for a few hours) below the standard we would expect. Two areas stood out above the rest – the room service breakfast was fantastic (freshly prepared and well presented) and the Concierge (who found us a table at Spago’s at short notice).

Given our experience this time we are very unlikely to stay here again (we had a look at the Beverly Hills Hotel and would probably stay there)

Room Tip: Avoid during current renovations
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  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank SWKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BevWilHotel, Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this reviewResponded 9 February 2012

Dear Valued Guest,

Please accept my sincere apologies for your recent stay.

Fortunately, the renovations are complete as of now and it is my hope that you will give us another opportunity to be your host when your travels next bring you to Beverly Hills.

Should you wish to discuss your experience in greater detail, please do not hesitate to contact me directly. Again, I am truly sorry for your disappointment.

Sincerely,

Meredith Macfarlane

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Reviewed 2 February 2012

Stayed here for one night for business travel and my corporate rate is thankfully a lot more reasonable than the rack rate. My room was nice but nothing nicer than a Westin or Intercontinental. For this price, i dont think I should hear the person in the room next to me, but unfortunately I could. The walls are really thin. I should note I was in the annex building, not the main building. The fitness center was nice though 3 of the 8 treadmills were not functioning. It also had 6 ellipticals and a couple of bikes. The fitness center has free coffee and some little muffins which is a nice treat. Paid $40 to park my rental car overnight because I couldn't find a municipal garage nearby. Location is fabulous and it is fun to walk on Wilshire Blvd and Rodeo Drive.

  • Stayed: January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank LAS021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BevWilHotel, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this reviewResponded 8 February 2012

Dear Guest,

We truly appreciated the feedback and please know that I am truly sorry that the experience did not met your expectations.

Please know that I would absolutely welcome an opportunity to discuss your stay in greater details.

With apologies,

Meredith Macfarlane
Hotel Manager

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Reviewed 27 January 2012

Very deceiving, photos on site show you Hollywood sign that's been magnified x 20... You have to squint to see it from your window in which they charge you extra for if you want the view!
Reception were short and un helpful best service was from the valet!
Was a hassle booking in first place took 2 weeks for someone to reply to my emails in which by then prices had gone up and when I finally calls was told the price would be granted, only to have them change their mind in email! Management rude.
Rooms were small and basic, house Keeping was slack.
Definitely needs a update.
Wouldn't reccomend this hotel to anyone.

  • Stayed: May 2011
    • Value
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1  Thank bella2130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BevWilHotel, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this reviewResponded 30 January 2012

Dear Valued Guest,

Please accept my sincere apologies that your recent stay at the Beverly Wilshire, A Four Seasons Hotel was not up to your expectations. I am also very sorry that you did not find our team helpful. Service is at the heart of everything we do and to have failed to provide you with the experience you expect from us is very disappointing.

I would be delighted to speak with you personally regarding your stay in an effort to restore your faith in the Beverly Wilshire.

Sincerely,

Meredith Macfarlane
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

Address: 9500 Wilshire Boulevard, Rodeo Drive, Beverly Hills, CA 90212-2405
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Beverly Hills
#3 Luxury Hotel in Beverly Hills
#4 Family Hotel in Beverly Hills
#4 Romantic Hotel in Beverly Hills
#5 Business Hotel in Beverly Hills
Price Range: ₹ 37,578 - ₹ 66,102 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beverly Wilshire Beverly Hills (A Four Seasons Hotel) 5*
Number of rooms: 395
Official Description (provided by the hotel):
Beverly Wilshire, Beverly Hills (A Four Seasons Hotel) presents 395 fresh, contemporary hotel guest rooms - including 137 luxurious suites - at the top of Rodeo Drive. Enjoy warm, hospitable service, Michelin-starred fine-dining restaurants, and a world-class spa at this iconic Beverly Hills, California luxury hotel. ... more   less 
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Also Known As:
Beverly Wilshire Beverly Hills (a 4 Seasons Hotel)
Beverly Wilshire Beverly Hills (a Four Seasons Hotel) Hotel Beverly Hills
Beverly Wilshire Hills
Four Seasons Beverly Hills
Beverly Hills Four Seasons
Regent Beverly Wilshire Hotel

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