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“Can't wait to return”

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DoubleTree by Hilton Berkeley Marina
Ranked #3 of 20 Hotels in Berkeley
GreenLeadersSilver level
Reviewed 4 weeks ago

An amazing facility, located on the bay, this hotel is located with easy access to the Bay Bridge for those trips into SF. The hotel itself was easy to navigate, has friendly staff, clean rooms, comfy beds, and good food - everything you can want and need for a hotel that provides the start and end to each of our vacation days. The pool is perfect for younger kids as there is a "kids shelf" where the depth is just over three feet.

  • Stayed: November 2017, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank 219brentw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley Marina, responded to this reviewResponded 4 weeks ago

Dear 219brentw,
Hearing that you had a great stay with us and that you were impressed with all we offer to our guests, from our clean and comfortable accommodations to our beautiful location and friendly staff, has truly made our day! It was a pleasure to welcome you to the DoubleTree by Hilton Berkeley Marina and we thank you for taking the time to tell us about your wonderful visit. We look forward to your next visit!
Warm regards,

Hal Leonard
General Manager
Hal.Leonard@hilton.com

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18 - 22 of 1,996 reviews

Reviewed 5 weeks ago

Unfortunately I cannot recommend this hotel. What should have been the best nights of my life, were actually the most stressful. The staffers lack of professionalism and quality customer service was unbelievable. Dirty pull out beds were the icing on the cake. Then after being offered "a few dollars" off our bill, my account was charged fully. Not that a few dollars would be sufficient. Thanks for hassling a bride the night before her wedding.

  • Stayed: November 2017, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank ambersJ2736LH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley Marina, responded to this reviewResponded 4 weeks ago

Dear ambersJ2736LH,
Congratulations on your recent wedding! I am truly disheartened to hear about your recent stay at our hotel, as this is not at all the impression we intend for our valued guests. I have provided by email address below and hope that you will reach out to me directly, so we can personally discuss your visit in more detail than this forum will allow and I can address each of your concerns. I hope to hear from you soon. Thank you.
Sincerely,

Hal Leonard
General Manager
Hal.Leonard@hilton.com

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Reviewed 5 weeks ago

Staff was very nice. Room was next to noisey elevator. Heard it going up and down until late at night and then it woke me up at 5am. Has a nice bar on the marina. Room location for $400+ a night not worth it.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank craigj232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley Marina, responded to this reviewResponded 4 weeks ago

Dear craigj232,
While I’m happy to read that you were impressed with our staff and enjoyed our beautiful location on the marina, it’s disappointing to read that your time with us did not meet all your expectations. Had availability allowed, our team would have been happy to relocate you to other accommodations that would have better suit your needs. As for value, we offer a variety of hotel packages that combine many benefits with your overnight visit and perhaps one may be just right for you in the future. We hope to have the chance to win you over completely on a future stay. Thank you.
Sincerely,

Hal Leonard
General Manager
Hal.Leonard@hilton.com

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Reviewed 11 November 2017

Great service, clean room and friendly staff. Fast wireless high speed internet. Ordered room service both night and was timely delivered and delicious. Hotel is by the marina with views of the bay and beautiful out doors.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley Marina, responded to this reviewResponded 4 weeks ago

Dear Mike H,
Thank you for your wonderful comments! Our team works hard to provide comfort, service, & value to all our guests, and we appreciate you taking a moment to share your feedback and five-star review with us. We enjoyed having you stay with us and hope to welcome you back to the DoubleTree by Hilton Berkeley Marina again soon!
Warm regards,

Hal Leonard
General Manager
Hal.Leonard@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017

Lovely and peaceful location with practical connections. We were upgraded to a Mariina View room upon arrival and handed warm chocolate chip cookies at check-in. The service was excellent, the staff friendly and helpful, in fact very warm and welcoming. We had very pleasant stay and would gladly return if in the area.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank wpm2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley Marina, responded to this reviewResponded 4 weeks ago

Dear wpm2013,
Our team was happy to provide you with an upgrade upon your arrival and I’m thrilled that you were pleased with their exceptional service as well as our beautiful location, here on the marina. It was a delight to have you here and we hope to welcome you back to the DoubleTree by Hilton Berkeley Marina again soon. Thank you!
Best regards,

Hal Leonard
General Manager
Hal.Leonard@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Berkeley Marina

Address: 200 Marina Blvd, Berkeley, CA 94710-1608
Phone Number:
Region: United States > California > Berkeley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Berkeley
#4 Business Hotel in Berkeley
Price Range: ₹ 7,649 - ₹ 22,304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Berkeley Marina 3.5*
Number of rooms: 378
Official Description (provided by the hotel):
Breathtaking views of the Bay Area, San Francisco skyline and Golden Gate Bridge usher guests into our elegant lobby. Our beautifully appointed guestrooms and suites include private balconies or patios, and are available with Berkeley Hills, Courtyard, or Marina views. Our 378 guest rooms include all the comforts of home, including high-speed Internet access and luxurious Sweet Dreams beds. Guests are also offered fine hotel amenities, which include an indoor family pool and spa, indoor lap pool, well-equipped Fitness Center, and sauna. Enjoy the finest in California cuisine at our waterfront restaurant, Bay Grille, or relax with your favorite beverage at sunset in the Bay Lounge. ... more   less 
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Also Known As:
Doubletree By Hilton Berkeley Marina Hotel Berkeley
Doubletree Berkeley
Berkeley Doubletree

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