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68 - 73 of 1,474 reviews
Reviewed 3 March 2020

The bed was hard and the mini fridge was so loud it kept us awake. The front desk even upgraded the room when we came in to a pool side view . So with the upgrade we figured we would have a better room sadly that wasn’t the case

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank mboggiano84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Francois K, General Manager at DoubleTree by Hilton Hotel Bakersfield, responded to this reviewResponded 5 March 2020

Dear mboggiano84,

I am sorry to hear that you did not enjoy your stay with us, albeit "after drinks". Maybe you are used to soft mattresses and ours are not super soft but we receive endless compliments about how comfortable they are.
These are Hilton specific mattresses used all over the world. My apologies if you did not like them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2020 via mobile

This hotel is under construction. So it may soon be better. However, the elevator not only didn’t work but got stuck. There were large areas closed so it was very difficult to walk around the hotel. Some floors did not have hot water. Would not stay here again.

Date of stay: February 2020
Trip type: Travelled on business
1  Thank Travelingbear1000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Francois K, General Manager at DoubleTree by Hilton Hotel Bakersfield, responded to this reviewResponded 17 February 2020

Dear Travelingbear1000,

We apologize that you did not enjoy your stay with us. It was very unfortunate that one of the brand new elevators stopped working a few hours after its State certification. It is all fixed now. It was a minor problem.

Just to let you know, this week the hotel lobby area should re-open. You will be very impressed with the transformation.

We would love for you to come back and see us and maybe offset that first bad impression.

We appreciate your feedback.

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Reviewed 3 February 2020

although they are renovating the place and although you are near the highway it is a nice hotel with a quiet area inside the garden and around the pool. the rooms are more than ok and the people are very helpfull and friendly.

Date of stay: January 2020
4  Thank jurgens891
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Francois K, General Manager at DoubleTree by Hilton Hotel Bakersfield, responded to this reviewResponded 3 February 2020

Dear jurgens891,

Thank you so much for your objective review of our hotel. We appreciate the comments on the Staff and facility.
Very soon it will be the most beautiful and modern hotel in Bakersfield.

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Reviewed 3 February 2020 via mobile

This Doubletree probably was not built as one but some other hotel like a Best Western or Ramada. It is of three levels but sprawling. Also each layer isn’t at exactly the same level but sort of like a split level so there are steps up and down I. A lot of places as you walk across the internal space. It is a handicapped people’s nightmare. The public space and exterior looks worn but renovation is in progress. The rooms are dine and they are very nice. The restaurant is in a temporary place. There are some restaurants around and it is close to the highway.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank kawidd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Francois K, General Manager at DoubleTree by Hilton Hotel Bakersfield, responded to this reviewResponded 3 February 2020

Dear kawidd,

Thank you for posting your review.
This hotel was built as a Red Lion, back in the days, that's why the extensive renovation to bring it to the new standards. Currently, it may not be convenient for all. Fortunately, we are only days away from completion of our public space.

Please come back to visit the Brand new Doubletree by Hilton Bakersfield.

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Reviewed 22 January 2020

Had to travel to Bakersfield for my daughter's cheer competition. Hotel was nice. It was being renovated but the part that was being renovated did not affect any of the rooms. Rooms were a little bit cold. Asked for an extra blanket and that was provided and was okay after that.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank tacotattos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Francois K, General Manager at DoubleTree by Hilton Hotel Bakersfield, responded to this reviewResponded 22 January 2020

Dear tacotattos,

We really appreciate your kind words about the hotel. I hope you and your daughter had fun at the competition. Hope to see you again next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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