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“" Once bitten twice shy"”
Review of Denny's

Ranked #23 of 62 Restaurants in West Memphis
Restaurant details
Reviewed 2 October 2018

Thought we would try Denny's once more after a very poor showing in Wichita Kansas. Wish we hadn't.
Travelling with a person who needs Gluten Free food to survive wasn't a good experience here. Tons of things on the menu marked "Gluten Free"but the waitress came back and said there wasn't anything available on the premises that was Gluten Free. The rest of us had ordered already (3 people ) so this person had to just sit there drinking water while we ate. Our meals were okay though took nearly 45 minutes to arrive after ordering. If you cannot serve the advertised Gluten Free food take it off your menu's and save people who need this type of food the time and energy to come into your premises.
There seems to be a problem at this eatery as we watched a truck driver ( this Denny's is part of a truckstop) wait 25 minutes before anybody even turned up to ask for his order and when he commented they really turned nasty at him....the waitress and the manageress were terrible. Not a pretty sight. He left without eating and then the waitress said " we have problems with people like him here in the South " As far as we could see he was just trying to get a meal. Maybe the truckstop should get rid of Denny's and find another company to be their food supplier.
There were a lot of dirty tables that hadn't had the used dishes picked up so there must have been a staff shortage that night....26th September.
If i owned or run this Denny's the whole staff working that night would have been out the door unemployed it was that bad. By the way i have 30 years experience in food service and this was not the way to treat paying guests.
Will we ever eat at another Denny's......probably not and i love there Chicken Fried Steak!

Thank dnh2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (57)
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2 - 6 of 57 reviews

Reviewed 2 October 2018 via mobile

We were traveling and Denny’s is always a good choice for something better than fast food. I had the prime rib philly sandwich and fries. The steak pieces were delicious and tender and the fresh mushrooms were sautéed to perfection. The fries were exceptional crispy and hot and well seasoned. My husband had the chicken fried steak dinner which was served with delicious red mashed potatoes and broccoli. Plus his meal also included a huge fresh salad which was topped with crunchy cucumbers and tomatoes and tangy cheese. Altogether a delicious meal and priced reasonably. The staff were working a little short but everyone had a smile and were very attentive. Good place to eat although at a truck stop.

Thank veglover38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

The service is not very good.. ghetto women working flirting with all the men, including my husband.. in front of me. They made us feel very uncomfortable. The food wasn't very good.. too greasy and poorly plated. When we were brought our ticket, we decided to order an ice cream sundae before we departed and the server rolled her eyes as if we were inconveniencing her.

Thank Cheryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2018

Everyone was really nice the food was typical Denny’s food, we traveled all day and we were saying at a terrible motel for the night on out way to Alabama. The hotel was the Roadway Inn in West Memphis, Arkansa. It was dirty, dark an we got locked out, they would not let us in the front door we had to go to the side door which was just open and anyone could get in. The rooms smelled funny and the floor and bathroom was so dirty I did not want to use it.

Thank bookbuy_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018 via mobile

4 of us came in after going to Brake St. at about 10 pm. Only 4 tables filled and it took forever to get seated, served and to pay our bill. Way to much "visiting" going on. Once we got the food it was okay. Never going back.

Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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West Memphis, AR

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