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Reviewed 26 November 2022

Christian: Food and beverage manager was awesome. Thank you Chris for your time, and all of your help to make our stay memorable.
Jhanna: Thank you. You went out of your way to make sure our stay was awesome. We loved everything you did for us. We'll come back soon.
Heidi Sanchez: Our absolutely favorite. We love your energy, enthusiasm, and excellent customer service. We want everyone to know that you are awesome.
Salvador: Thank you man. It was nice to see you everyday.

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Leonardo M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pedro Parets, Director General at Live Aqua Beach Resort Punta Cana, responded to this reviewResponded 28 November 2022

Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation.

We are very happy that you enjoyed our facilities and that our staff service reached all your expectations.

We look forward to having you with us one more time in the near future.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2022 via mobile

My wife and I chose Live Aqua to celebrate our Honeymoon and my Birthday In November 2022. The resort itself is very clean and beautiful. The staff members are friendly and the layout is well thought out. There are plenty of restaurants & bars throughout, so you never have to go too far for anything you may need. Although we did not receive anything extra for our celebration(s), my wife and I would like to take this time to thank 3 individuals in particular that made our stay memorable. Jhonny, who was the server by the main pool area. He not only was attentive and cheerful but always greeted us with a smile and a high five. Even tho he was serving multiple people in one day, he managed to remember our drink orders from days past and boy was he quick. Wilson, who was an event host (bingo, cigar tasting, cooking classes, ect..) this man was always smiling and always letting everyone know which events were coming up and when but never pushed it on anyone to join. And if you needed anything, he would either get it of find someone who could get it for you. Lastly Carolina who was one of the servers at the French & Mediterranean restaurants. She made for great conversation & when she found out we were celebrating our honeymoon, she was the only one to go out of her way to put flowers on our table (may not sound like much, but it made my wife smile) this is why we chose to go back to said restaurant for dinner 3 times during our stay. These 3 individuals made our stay at Live Aqua that much memorable and I simply cannot thank them enough for how they treated us. Although I cannot recommend Live Aqua to anyone celebrating something very special (unless you have the extra money to spend on a higher end package) I would definitely recommend for regular get-aways.

Room tip: Would not recommend to anyone celebrating something special, unless you have the money to purchase the V.I.P package. Would recommend for regular get-aways.
Date of stay: November 2022
Trip type: Travelled as a couple
1  Thank Seboucher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pedro Parets, Director General at Live Aqua Beach Resort Punta Cana, responded to this reviewResponded 26 November 2022

Thank you very much for taking the time and sharing your experience with us. At Live Aqua Punta Cana, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction. Comments like yours have always been of great assistance in fulfilling this mission.

On the other hand, we regret we could not meet your expectations with the services delivered in certain aspects of your experience.

Thank you for mentioning the positive sides of your vacation with us and the services that made your stay more comfortable. We will be honored to be your hosts in the future and change your previous unfavorable impression. We remain at your service if you require any assistance in the future.

We look forward to having you with us one more time in the near future.
Best regards,

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Reviewed 25 November 2022

We loved our beach experience with Danny Boy and Alberto serving and treating us all day long. Wonderful place to spend a vacation. Highly recommend this place for a relaxing and enjoyable vacation location.

Room tip: Plenty if space never feels crowded and totally spa like vibe all day long. If your looking for exciting place this may not be for you.
Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank StofferG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pedro Parets, Director General at Live Aqua Beach Resort Punta Cana, responded to this reviewResponded 24 November 2022

Thank you very much for such a positive review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations.

Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. We will certainly share your comments with our staff.

We are looking forward to welcoming you back to Live Aqua Punta Cana.

Warmest regards.

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Reviewed 25 November 2022 via mobile

Quiet and calm resort. Every employee was helpful, cheery and made the experience. Very clean, great food. Variety of restaurants. Beautiful garden area for views. A perfect spot for a honeymoon or couples get away. Danny boy was the best bar tender!

Room tip: Book transportation ahead of time before arriving to airport. It’s a 30 minute drive from airport to resort.
Date of stay: November 2022
Trip type: Travelled as a couple
1  Thank cheyhill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pedro Parets, Director General at Live Aqua Beach Resort Punta Cana, responded to this reviewResponded 24 November 2022

Thank you for choosing Live Aqua Punta Cana as the destination for your most recent vacation.

We are very happy that you enjoyed our facilities and that our staff service reached all your expectations.

We look forward to having you with us one more time in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2022 via mobile

As already second time visitors in this place, me & my wife had a wonderful vacation once again! Spending time by the pool would not be so stress free if not the staff at the wonderpool bar! Karilenny - you made us never wait too long for the mojitos to arrive, and Kelvis mixed them perfectly. Thanks for wonderful time!

Date of stay: November 2022
Trip type: Travelled as a couple
Thank Vytautas G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pedro Parets, Director General at Live Aqua Beach Resort Punta Cana, responded to this reviewResponded 24 November 2022

Thank you for sharing your review, we really appreciate your loyalty to our hotel Live Aqua Beach Resort Punta Cana.

Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. For us is important your feedback and it is heartwarming to realize that our dedication is on the right path, as our goal is not only to make our guests return but to make them feel more comfortable each time and to notice the improvements in our services.

Thank you again for your wonderful review, our entire team is looking forward to welcoming you back to your home away from home, ready to make every effort to provide another pleasurable experience.

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