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“Nice place”

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Holiday Inn Express Texarkana East
Ranked #4 of 17 Hotels in Texarkana
Certificate of Excellence
Bartlesville, Oklahoma
Level 6 Contributor
148 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Nice place”
Reviewed 27 April 2012 via mobile

We spent one night here just passing through. The rooms are clean. The breakfast is good. The hotel is conveniently located.

Stayed April 2012
Helpful?
Thank JoefromOklahoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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134 reviews from our community

Traveller rating
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Cypress, Texas
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 March 2012

Stayed here the Friday night we were driving to Chicago for Spring Break. We had a very late arrival (approx. 1am) due to storms & traffic leaving Houston. When we arrived, the clerk on duty was EXTREMELY inexperienced. She simply had no record whatsoever of our reservations, even though we were showing her the receipts for our advanced payment. Name, confirmation #, etc...none of that was working for her. She WAS extremely apologetic, but it was very late and we were getting more upset with each passing second. She called her supervisor who happened to be dining at a nearby restaurant. Just before her supervisor arrived, the clerk realized that she/someone had placed our information on a "NO SHOW" folder that somehow had blocked our rooms and that's why she couldn't find them. For some reason (inexperience), she had not thought to look in that folder until then. Both the clerk and the supervisor were extremely apologetic about the mistake and the long delay in checking us in and gave us 2,000 points towards our Priority Club membership to make up for it. They also asked us to feel free to take anything we would like from their sundries shop as well. Overall it took them about 30 minutes or so to check in. The room/bed/shower, etc. were great as expected. Breakfast was great as well.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VallenatoJuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenbrier
Level 5 Contributor
77 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 March 2012

The motel is very nice but pretty pricey. The desk clerk was very unfriendly. She was eatiing when we walked up and acted like we bothered her. The room was very clean and the beds were nice. My biggest complaint is the water for the bathroom is barely warm. I turned up the hot water all the way! I hate a warm shower in the morning. After paying over $100 a night, you would think they could give us hot water. The internet was not very fast. The breakfast had some good offers and the lady who replaced it was very nice and friendly. I appreciated my bill being under my door when I woke up so I didn't have to waste time checking out. The rooms are not very sound proof. I heard people above me and beside me at night and in the morning. Sounded like a herd of elephants above me.

Room Tip: Pick a top floor if you want quiet.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank preach7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review, 27 April 2012
Dear preach7,

Thank you for your review of your stay at Holiday Inn Express Texarkana East. I am sorry you did not find our hotel to your liking. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and will use some of the feedback you’ve provided to further improve our service. I hope you will consider us again when in Texarkana. Thank you again.

Regards,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 February 2012

The service at the hotel was prompt and friendly. The road to this hotel is just off of the service road so pay attention and don't trust your GPS too much. The front desk was more than happy to allow a late check-out of 1 pm. The breakfast looked and smelled great, but we weren't able to enjoy it because we were headed out for the Run The Line Half-marathon, so maybe next time.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thebearded1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
Level 5 Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 February 2012

This HI Express is located in Texarkana, AR just off of I-40. The hotel is fairly new and is in great shape. Clean, comfy and has nice amenities. Some rooms have mini fridges and microwaves in them, but they are all very nice. As a reference, the road to get to the hotel has been under construction a while and it can be tricky getting to the hotel if you aren't paying attention. Super nice and super clean, two thumbs up.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Outkast217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Texarkana East

Property: Holiday Inn Express Texarkana East
Address: 5210 Crossroads Pkwy, Texarkana, AR 71854-2301
Phone Number:
Region: United States > Arkansas > Texarkana
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 Hotels in Texarkana
Price range (per night): ₹ 5,674 - ₹ 6,899
Hotel Class:2.5 star — Holiday Inn Express Texarkana East 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Holiday Inn Express East is the newest hotel at Texarkana. It is located off I-30 on the Stateline (exit 1 AR or Exit 233 TX) Hotel is the latest addition to the Texarkana and proudly exceeds guest expectations. We are strategically located to major attractions, downtown airport and Texas A&M in addition to most other attractions in town. ... more   less 
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Also Known As:
Holiday Inn Express Texarkana East Hotel Texarkana

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