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Reviews (28)
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1 - 6 of 28 reviews
Reviewed 12 May 2017

Old Hotel, really does not worth it, it is in deed cheap, but, do you value your time and stay at not good hotels? I do not think you, there are more interesting places to go to.
Because the hotel is really old and never renewed, installation, sanitation, water supply and other commodities are just not fine.
Please do not waste your time and money, you deserve better.
The personnel is rude and not nice.

  • Stayed: July 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Juan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2017

It's not that I'm complaining about the price, in the end is cheap. But the price-value ratio is disproportionate.
They charge close to a mid- lux rate, however, their facilities are old and obsolete. We used 4 villas and 2 bedrooms. Here are SOME of the inconveniences:

We had a booking for 3 villas and 2 bedrooms, however, when we got there, only 2 villas were available, and these were the lousy ones. Suddenly, the governor's suite became available for an "extra fee" (almost 50% more of the original price).

The 2 villas we received at first, are some sort of duplex houses, with another villa upstairs. Extremely annoying to hear the footsteps all day long, not to mention how disgusting was to see the footsteps through the dome-like floors. By the way, these are the "new-section" villas, stay away from them, you will be very disappointed.

The 3 nights we stayed, I personally had issues with hot water, despite this is a hot springs joint, every morning I struggled to get hot water coming from the shower. The worst thing is when I called front-desk for assistance. This lady told me with harassing tone I should let the water run for, like, 10 minutes. When I told her water was already running for 15 mins, in a very upset tone, she told me someone would come over to open the stopcock from the section I was located at. Unbelievable!!

Besides of the mistreatment, I was pretty upset for the water waste they are causing. Finally I encouraged myself and took a quick shower with chilly water, and hot one never came.

Definitely this place can use a deep good revamp in both facilities and crew

Room Tip: Avoid the new section villas
  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alejandro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2018
Google Translation

Room Tip: Con vista a la alberca son lindas.
  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile
Google Translation

Stayed: June 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2018
Google Translation

  • Stayed: August 2017, travelled with family
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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