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“Small rooms and terrible service”

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Hampton Inn Mountain Home
Ranked #1 of 16 Hotels in Mountain Home
Certificate of Excellence
Reviewed 27 March 2012

The rooms at this hotel are not your standard Hampton Inn size they are much smaller. No King beds are available. We had to move twice before we got an acceptable room. I wouldn't stay here again. When I mentioned their 100% satisfaction guarantee I was told to speak to the manager in the morning - when I did that she said, you should have mentioned it last night as there is nothing we can do now. A letter to the corporate office did get me a free night from Hampton Inns, but this particular hotel is not up to their standards. I usually love Hampton Inn as you know what you are going to get but this hotel wasn't what I expected.

  • Stayed: December 2011, travelled on business
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5  Thank mountainhomegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 - 293 of 300 reviews

Reviewed 15 December 2011

Now that I know there are options in Mountain Home, I'll look before I'd stay here again. Front desk staff was either great or not great. Bring ear plugs, the walls are paper thin. The "hot" breakfast needs work. Yucky eggs and something called a bagel topper that looked challenging. Bed was fine. Place was clean. I'd give it a straight average. Nothing remarkable.

Room Tip: Take 3rd floor. This is one of those places where you can hear through the walls so I suspect you...
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  • Stayed: December 2011, travelled on business
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1  Thank LinGal2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

One night stay here in October and was very pleased with this hotel. I found it to be clean, quiet and comfortable with an amzing staff.
Beds, as with most Hamptons, was very comfortable and the room was quiet, yet a bit small.

Breakfast was a treat, with many items to choose from.

Overall, I was very happy with this hotel.

  • Stayed: October 2011, travelled with family
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Thank Armymed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2011

I was greated by this staff, but not very Warmly. The decor is ok, a little outdated. I had a some red spots/stains (yuck) on my sheets, so I went down and told the lady at the front desk, and she went to the cart closet, and handed me a set of sheets. Yes, that is what I want to do on my anniversary, change sheets on a hotel bed. Upon check in, I informed them I would be paying cash, but on my check out sheet ,they put under the door, the payment listed was my card. So I had to once again go downstairs, and fix the problem.
Breakfast was ok, wrapped muffins, bread, etc... nothing special. The "to-go" bags are always a great option when you are in a hurry. I have to say they are the only Non-Smoking/Pet Free Hotel in the area. That said, they could do MUCH better.

  • Stayed: July 2011, travelled with family
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5  Thank taterbug14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2011

Our stay was a 3 night stay. Came to town to visit family. Our room was very clean, front desk ladies were super friendly and helpful. Breakfast was hot, fresh, and very good. Indoor pool was very much heated, and very clean. I would recommend this hotel to anyone and we will be back...... 8-) Thank you again Deloras and Sandy!!!!

  • Stayed: January 2011, travelled with family
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1  Thank punkin4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Mountain Home

Address: 955 Coley Drive, Mountain Home, AR 72653
Phone Number:
Region: United States > Arkansas > Mountain Home
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Mountain Home
Price Range: ₹ 6,024 - ₹ 9,933 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Mountain Home 2.5*
Number of rooms: 52
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Also Known As:
Hampton Inn Mountain Home Hotel Mountain Home

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