We had a fantastic stay, and so did the other two families traveling with us! One stayed at Dream with us, and the other stayed at the adult-only resort next door called Dreams.
Everything from the check-in process to the handling of luggage and accommodations was done with very courteous and kind care and attention.
We added the Preferred Club services, which was worth it, not only because of the exclusive access to the resort, including the private beach but because we also had a dedicated concierge/butler/superhero named Martin who went above and beyond to ensure our stay was enjoyable. Martin organized reservations for us, a private beach cabana, special requests for our turndown service, and even a special note for our son who was thrilled to have a handwritten note from Martin and the hotel.
The spa was out of this world; the hotel was absolutely pristine; the property was so well taken care of; the restaurants were unique and delicious, and the entire team was the kindest we've ever encountered and beyond.
Pro-tip: splurge and get preferred club status; ask for Martin.
- 011 44 808 234 1953
- Free Wifi
- Free parking