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“Most amazing vacation!”

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Now Larimar Punta Cana
Ranked #11 of 27 Hotels in Bavaro
GreenLeadersPlatinum level
Reviewed 2 November 2017

We stayed here in a preferred room in October 2017. This was the most wonderful resort: incredible beauty, finest amenities and staff beyond compare. Everyone was so friendly and we had exceptional service from both Warnes and Marcelino. They made sure we had everything we needed and wanted every moment we were there! We would absolutely recommend this resort to anyone looking for luxury and service beyond expectation!

Room Tip: The preferred rooms offer the best views as well as additional amenities like a semi-private pool an...
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bill and Trish L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager D, Manager at Now Larimar Punta Cana, responded to this reviewResponded 4 November 2017

Bill and Trish L,

Thank you for choosing Now Larimar Punta Cana for your vacation and share our impressions about your stay. We are glad to read you consider us as the most wonderful hotel, not only for the beauty of the property, but because of our team.

We look forward to host you again.

Best regards,

Gianluca Pezzolla
Hotel Manager

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Reviewed 2 November 2017

I was at now Larimar my second time here and that was amazing the bar service is excellent and also the waiter the beach area is brilliant the restaurants service was exceptional not don't forget about the entertainment team they maid our trip full activitiesto enjoy all day long and the show at night for the Halloween party was great very emotional for all the person at the hotel baby face was amazing choco super. Man happy boy Scooby 50cent and cappuccino thank you guys

  • Stayed: November 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Glenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

We just returned from an amazing week, the staff are so friendly and willing to go above and beyond to ensure everything is fine. The entertainment was a 10+ although every show was amazing our favorite was the Circus. This was our first time staying at Now Lorimar although we have visited punta cana about 10 years ago. Lydia, our wonderful housekeeper, was so friendly and kept our room, 2307, spotless and we love bed the little extra of bed turning down at night and the flower petals on the bed. The food was very good but our favorite was the Spice, the Japanese restaurant, our chef Domingo certainly knows how to cook and engage his table..food was so good.
Andy, our Air Canada rep, was very helpful in helping us choose a tour. We ended up choosing the outback tour. Our tour guide, Angel, was extremely knowledgeable and entertaining. Raymond, our driver, made sure that we arrived at each destination safely. Even though there was seaweed, due to results of hurricane, the beach was so clean although I was a little discussed the way some groups just leave their garbage laying around especially when garbage containers are all around. The staff just cleaned everything thing up and still kept smiling. Would definitely go back.

Room Tip: Quieter floors if you are a senior like us or young family
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Stayed: October 2017, travelled as a couple
3  Thank 149dianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager D, Manager at Now Larimar Punta Cana, responded to this reviewResponded 2 November 2017

Dear 149dianne,

Thank you for choosing Now Larimar Punta Cana for your holidays. We are pleased to read about the amazing week you had and how our team focus to ensure everything was perfect. It is important for us to know we met your expectations and hope this encourages you to return.

Best regards,

Gianluca Pezzolla
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

We visited last month for 10 days at Now Larimar and will likely be the last time we stay at a NOW property. This is our second visit to Punta Cana in less than 2 years. The only reason 2 stars were given was due to the outstanding Explorers Club and the wonderful staff of Pinky, Barbie, Stephani, as well as a few all stars around the property mentioned below.

Pros:
1. Explorer's Club activities and staff
2. Upgraded room for us and several guests in our party.
3. Nice beach and pools
4. Service at certain establishments were outstanding: Maria A at Moments, Manuel handling bags and cart service, Miguel & Bernando at Castaways made every morning bright, Ronnie & Dery at the Preferred lounge rocked the drinks and pleasantries daily.
5. Room service was fast and efficient.
6. Check out process was best of all inclusive properties we have stayed at within last 3 years(Dreams, Sunscape, Secrets).

Cons:
1. Extremely inconsistent BASIC services like daily room towel refresh and mini bar stocking, both of which touted as a service.
2. Response time/wait times and follow though need drastic improvement
3. Service Level Agreements need reviewed. When you have no towels and it's dinner time, it shouldn't take an hour to get them. 2 hours outside waiting for someone to fix our locked door was extremely unreasonable.
4. Check in process not very efficient.
5. Amstar booking transportation made multiple mistakes between several bookings for ourselves and family members traveling separately.

The manager of the hotel, Mr. Polanco needs to get a reality check and drive proper service level agreements. Waiting 2 hours for maintenance to show up and fix the dead battery that kept us from entering our locked room is absolutely unacceptable. He himself walked by twice but did NOTHING to speed up the response.
We were extremely disappointed overall with this property and the "management" of it for the most basic things. If you can't get that right, you have serious issues.

Stayed: October 2017, travelled with family
2  Thank Mfbarry05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017

I spent 10 amazing days at the Now Larimar in Punta Cana from Oct 5 to 10 2017. This was my 3rd time there. I travel with my mom for a mother/daughter trip every year. There are many reasons why we come back.....
1- The staff are amazing! They are very attentive and pay attention to detail. The ones who we spent most time with are Marchelino and Gennesiss, they made sure to check in with us every day and made sure we had all of our needs taken care of. Gladys the waitress at the Preferred pool and beach, she always had a smile on her face and was so pleasant with us. Juan the supervisor at the main buffet, he even went out of his way and had a special dinner prepared for us, Fraudy at the main buffet, he is exceptional. Everyone there is great!
2-The food is very good
3-The rooms are nice and clean, always upkept well with very comfortable beds.
4-The pool and beach, perfect
5-The entertainment in the main square in the evening, great shows.
Overall we have no complaints and will be back again.

Special thank you to the manager Domenico Cacase who made sure everything was perfect for us even before we arrived.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
4  Thank Melanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Manager D, Manager at Now Larimar Punta Cana, responded to this reviewResponded 2 November 2017

Dear Melanie L,

Receive our most sincere gratitude for choosing Now Larimar Punta Cana once again for your mother/ daughther trip. We appreciate you list the main reasons why you return, because it motivates us to reforce these aspects. On behalf of Mr. Cacace, our entire team and mine, we reiterate our gratitude and desire to remain hosting you in Punta Cana.

Best regards,

Gianluca Pezzolla
Hotel Manager

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Additional Information about Now Larimar Punta Cana

Address: Av. Alemania S/N | El Cortecito, Bavaro, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Bavaro
#9 On the Beach Hotel in Bavaro
#9 Luxury Hotel in Bavaro
#10 Top resorts Hotel in Bavaro
#10 Casino Hotel in Bavaro
#10 Spa Hotel in Bavaro
#12 Romantic Hotel in Bavaro
Price Range: ₹ 12,945 - ₹ 33,133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Larimar Punta Cana 4*
Number of rooms: 822
Official Description (provided by the hotel):
Step into the breathtaking Now Larimar Punta Cana and enjoy a wristband-free, excitement-filled getaway. Far from life's demands. Back to its simple pleasures. Where sophistication meets understated. And the kids have as much fun as the grown-ups. Located on over 700 yards of picturesque palm-studded white sand beach on the majestic turquoise Caribbean Sea in Playa Bavaro, Now Larimar offers all of the privileges of an Unlimited-Luxury(R) escape in an exquisite seaside setting. Savor every moment with deluxe accommodations, reservation-free gourmet restaurants, premium cocktails, pampering in our world-class Spa, endless daytime and nighttime activities and much much more. ... more   less 
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Also Known As:
Now Larimar Hotel Punta Cana
Nh Hotels Punta Cana
Nh Hotel Punta Cana
Edenh Real Arena
Edenh Real Punta Cana
Edenh Punta Cana

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