Just had a week at HR PC. March 8-15. I appreciated all the reviews and dialogue on TA so I thought I would add a review.

We used On Tour both ways...we had a nice SUV. Highly recommend.

We came with Leading Destinations and had a members check in so the process was quick and easy. They even changed our room for us after one night. 7B was really loud....2B much better. We had platinum bands.

The resort is HUGE! This is our 5th HR stay and no other location is half the size. The main building is like walking in the Mall of America. There are shuttles running but we found it was quicker to just walk then wait. People are everywhere....very crowded.

Member vs Non-Member is easily noticeable. We were platinum and we could see the differences in service and opportunities. Would have hated to have a clear band.

The Food is average. Really no comparison to any other HR we have stayed at where I would describe the food as well above average. The size of this place definitely impacts the quality. Los Gallos is the only restaurant we would even recommend. There is no poolside food service at the Legendary members only pools where we were at Isla. They do serve at Eden. Sax has tacos and wings. Honestly, the best food we had was the main poolside grill....full snapper, lobster and sausages.

The beach is amazing and worth the trip itself. Clean and goes on forever. Not too overcrowded. The beach vendors are everywhere, however. Bali beds are overrated IMO.

Pools....there are 13 and we visited each one. They have a lot of variety. Our favorite was the Legendary pool at Isla. There is background music playing there but we had our own speaker and that was a lot of fun. Eden has the best music (mostly classic rock) and had a DJ one day. The main pool has the most energy and activity. Bongo was a Yacht rock pool.

Rooms...this was a highlight. I liked our room here better than Unico 20.87 or HR Heaven. It was large and the bathroom was laid out well. Bed was comfortable. The room service is very limited, however.

Bars and Shows...a lot of option here. The Moon lounge was cool but very busy. Karaoke every other night and they had a Silent DJ night....different. The shows were very good. MJ and Madonna were the best.

Spa....probably the biggest highlight of the stay. The spa is enormous and run very well. We did two 80 minute massages and did the Hydrotherapy circuit almost every day. A must do.

Golf and Excursions....we did not leave the resort but the course looked amazing and there are a lot of options you have in terms of excursions.

Weather....this was a lowlight. We only had 3 days of sun during our 8 day stay. I heard it was an oddity but the weather put a damper on our stay. The rain and very high winds overwhelmed the sun. On Monday March 9th...the winds were so high it was like a sandstorm. Never experienced anything like that in the Riviera Maya or Pacific MX.

I read a lot on the alcohol options. The 2018 mess the DR and HR PC went through affected the service. I am a vodka snob and the Grey Goose and Titos I drank all week was not the same I drink at home. I am not sure if they dilute it somehow or they purchase lower alcohol content spirits but when you watch the bartender pour half a tumbler full of vodka mixed with soda water...and it still tastes watered down something is up. The tequila seemed to be better. I drank mostly Don Julio. One of our party drank Gin all week and he thought it was ok. They do not offer Mamajuana anymore because of the 2018 mess.

Casino....if you are a gambler....this is the HR for you. The casino was rocking the entire time we were there.

Of all of the HR stays we have had...Unico, Heaven, Hacienda, PVR...this was our least favorite. The resort is too big and it just does not even come close to comparison in service and food/booze quality to the others. The beach and casino are highlights but I would not return to this location.

We are currently here and we visited 3 years ago and it was amazing and we come back and it sucks! We now have to book restaurants and the service is NOT what it used to be. We’re a family of 5 and paid over $13,000 for the week and the service isn’t good at all.

Recently I stayed here and everything is awesome but Blue, one of the workers made my stay so much better. He was so fun and playful but at the same time he was constantly making sure everyone followed the rules. He really made my stay better and the Hard rock is truly amazing!