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Reviewed 6 April 2018

When we arrived to the hotel, we were surprised with a wonderful presidential suite! The room is huge, the service everywhere is amazing. The food has been great, and the employees have been very helpful. Another great spot to visit here is the spa. They had many options and it was very efficient and enjoyable. Overall this has been a wonderful trip!!

Stayed: April 2018, travelled with friends
1  Thank Josie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 7 April 2018

Thank you so much for your perfect review, Josie S! We appreciate your wonderful comments and hope you really have the time to come back, our stage is ready to receive you once again at this Paradise. Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

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Reviewed 6 April 2018

Our room was absolutely phenomenal! They were able to upgrade us to a suite where we have two rooms and a living room. The pools and resort are always clean and beautiful. The spa was a beautiful place to visit and the workers were very kind. Recommend to all!!!

Stayed: April 2018, travelled with family
1  Thank Katie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 7 April 2018

We appreciate your comments, Katie C! Knowing how and incredible experience you had here makes us really happy! All of our Band Members is really happy to know that your experiences were as expected. Thank you so much for recommending us!! and we hope you have the opportunity to come back again. Rock on!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

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Reviewed 6 April 2018

My family and I had an amazing time. We loved the pool and the beach. We had great and fast service. The food was good, we loved the Mexican restaurant. We absolutely loved our room especially the shower and the beds. Jenner Rodriguez was an amazing bell boy who helped us with our stuff.

Stayed: April 2018, travelled with family
1  Thank Carly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 7 April 2018

We appreciate your comments, Carly R! Knowing how and incredible experience you had here makes us really happy! All of our Band Members is really happy to know that your experiences were as expected. Thank you so much for recommending us!! and we hope you have the opportunity to come back again. Rock on!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

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Reviewed 6 April 2018

My family and I had so much fun on our vacation here. We went in the pool, and the beach. The food was amazing and the service was excellent. We had a great trip and hopefully will come back again for another vacation .Jenner Rodriguez was an AMAZING BELL BOY!!!

Stayed: April 2018, travelled with family
1  Thank Jordyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 7 April 2018

What a wonderful review,Jordyn R! Thank you for deciding to stay with us during this family vacation trip!. Our stage is ready to receive you once again at this Paradise. Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

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Reviewed 6 April 2018

Our experience at The Hard Rock was the best!! We don’t want to leave. The Beach and pools are all amazing and the hotel itself is great. But the best part was the PEOPLE! David Perez was extremely helpful and made our stay stress free. Orialis at pool #3 was the BEST waitress. She treated us like family and was so entertaining!! Can’t wait to come back!

Stayed: April 2018, travelled as a couple
3  Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 7 April 2018

Your comments are much appreciated, Pamela B! Thank you for deciding to stay with us during this vacation trip! Knowing how and incredible experience you had here makes us really happy! Our stage is ready to receive you once again at this Paradise. Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

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