We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (28,908)
Filter reviews
28,908 results
Traveller rating
19,797
5,006
2,384
918
803
Traveller type
Time of year
LanguageAll languages
More languages
19,797
5,006
2,384
918
803
Show reviews that mention
All reviews eden pool resort credit los gallos sun bar moon lounge rock spa isla restaurant central pool rock royalty zen restaurant members pool sax pool punta cana palace resorts presidential suite rock star main building
Filter
Updating list...
1,128 - 1,133 of 28,908 reviews
Reviewed 6 April 2018

Our experience at The Hard Rock was the best!! We don’t want to leave. The Beach and pools are all amazing and the hotel itself is great. But the best part was the PEOPLE! David Perez was extremely helpful and made our stay stress free. Orialis at pool #3 was the BEST waitress. She treated us like family and was so entertaining!! Can’t wait to come back!

Stayed: April 2018, travelled as a couple
3  Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 7 April 2018

Your comments are much appreciated, Pamela B! Thank you for deciding to stay with us during this vacation trip! Knowing how and incredible experience you had here makes us really happy! Our stage is ready to receive you once again at this Paradise. Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Our first all inclusive and it was awesome! Romantic dinner was the highlight, best food hands down!! Service was superb, our waiters Elvin and Joel were amazing.. would do it all over again! Definitely recommend.

Stayed: April 2018, travelled as a couple
1  Thank Viktorija M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 6 April 2018

Thanks for sharing these great shots and review, Viktorija M! How nice to know that you had a great time! We’re glad that the highlight of your trip was the service provided by our Hard Rockers, they’re truly the soul of our hotel and we’re glad it shows! We hope you can come back real soon! Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Excellent experience and value. Food is good with a solid variety. The staff is exceptional. Everyone makes you feel comfortable and will do anything to ensure you enjoy your stay. There are a substantial number of activities to accommodate all.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank rossg747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 6 April 2018

We are ecstatic to read that you had such a Rockin’ vacay rossg747! We are so glad we made you feel like a Rock Stars and that you enjoyed all we have to offer! We sure can’t wait to Rock your World again! Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

An international fiesta and overall great all-inclusive experience. The workers are so much fun and the best and everyone is just in a great mood always. The bartenders are always having a great time. Food and drinks are great, and unlimited (obviously it's an all-inclusive!). I am from the US but made friends with so many workers and people from around the world. Everyone loves it and for good reason :)

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank rileymarccollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 6 April 2018

Hi rileymarccollins, thanks for making us your home away from home! ! We are so glad to know that you had a great time with us! We look forward to seeing you soon! Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

We stayed five nights with Rock Royalty. Room very close to the beach and main pool and had everything we needed with a spectacular view. Had a private butler to call to book dinners, excursions, spa, or any inquiries that arrised. Gerlyn "G" (our butler) treated us like royalty and I would highly recommend getting this type of room with this service! Thanks G for all your hard work!!!! :) Fantastic Trip!!!

Room Tip: Rock Royalty treats you well!! Quieter rooms far ends of property. Very large property with lots to do!
  • Stayed: March 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank spelicano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this reviewResponded 6 April 2018

WOW! What a wonderful 5 star review, spelicano! Thank you so much for taking the time to share such amazing praises with us! We couldn’t wait to share your review with everyone! We would be so happy if you would be back to see us again! Rock On!

“This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews