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Reviewed 17 April 2018

I have almost only good comments, but was VERY FRUSTATED with my room's A/C not working well. I'll talk about this after my positive comments, please read.
Loved the beach, the pool, the cuisine, the entertainment team, the amenities, the drinks, the people that work there, all is good, I recommend the place with no hesitation. The place where the hotel is gives you access to many entertainment options, many tours to do, all are not so far. Personally, I went for resting a bit and also for some surfing at El Encuentro beach, which is something that I also recommend to visit, 15 min by car from the hotel and is a nice place if you want to learn.
Let me express my frustration with the room A/C now. When we arrived it was working, but pretty loud, we considered about changing room but decided to stay as the location was good (room 1203). First 2 nights, OK, but when we arrived from the beach on the 3rd day it was heating instead of cooling… went to the reception while going for dinner and when got back it was pretty warm and only fan… as it was late and we were tired, decided to sleep. Next day I was 5 times complaining on the reception and by 23h it was solved, but worked only for less than 12h, as we got back at the end of the next day and we had only warm fan again… complained another 3 times, no solution, then decided to try to sleep open window, what I do not recommend, preferred to stay with the warm fan. Next day, complained and when we got back it was working! A good night of chilling sleep, then next day, not working again… Back to reception, complained 3 times, no solution, slept on warm fan complaining again, then next day pointed out it was not working again and it was not fixed… Anyway, we ended up sleeping mostly on warm fan, distant from one another (not the best for a couple on a trip) and if I was the type to complain over and over UNTIL getting a solution, I would have been changed room on the first days already.
Final point: disappointed for not having a solution for a simple AC issue, but overall happy to have had good moments at my vacation week, as we should spend more time enjoying the outdoors in this beautiful country, than staying in a room on AC… ;)

Room tip: Avoid beach front rooms due to the pool, and also the ones on the main building where the restaurant the amenities are located at.
Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Alvaro N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VivaWTangerine, General Manager at Viva Wyndham Tangerine - An All-Inclusive Resort, responded to this reviewResponded 25 April 2018

Dear customer,

Thank you for publishing your positive review on TripAdvisor.

Our continuous commitment is to provide a quality service to all off our guests. Therefore, it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration as they will assist us to continue improving.

Please do not forget that we will be pleased to welcome you back at Viva Wyndham Tangerine.

Best regards,

General Manager
Viva Wyndham Tangerine


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018

I was traveling with my family to celebrate 2 birthdays. We chose this hotel based on high recommendations. upon arrival, after having to wait 2 and half hours for our rooms, all the rooms were wrong.

One room (family all together suite) was disgusting and moldy. When we went back to tell the manager, Juan Estevez, he didn’t even care. Even though we told him there were children in that room that had allergies and couldn’t sleep there. I was astonished that they would let people stay in such an unsanitary room. He did not want to do anything at all to accommodate us. They just want your money. We had to end up paying an additional $500+ to get a decent room on top of what we already paid, just because the hotel manager refused to do anything about his unsanitary room.

The other two rooms were the wrong type from what we paid, not to mention our rooms were all confirmed many times prior to our arrival. We wasted atleast 5 hours of our first day on vacation, dealing with management fixing our rooms, which by the way only 1 room was fixed, only after paying extra.

Despite the horrible management and customer service, this is a nice small resort. Good for relaxing, beach is clean. The food is okay. Only 3 dinner restaurant, only options for breakfast & lunch is the buffet, which is pretty much the same everyday. The Italian restaurant has the best food. There is no room service here (sucks)! But there is a 24 hr snack bar which you aren’t allowed to take up to your room. Entertainment is lacking, not much to do on the resort, besides pool and beach. One of the bartenders, Luisa, is rude and never wants to make drinks for you. Service is not the greatest. Rooms are nice if you book ocean view. DO NOT BOOK ALL TOGETHER SUITE DISGUSTING & SMALL!!!

I would probably never come here again solely based on their service.

Room tip: Ocean view rooms or suites
Date of stay: April 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VivaWTangerine, General Manager at Viva Wyndham Tangerine - An All-Inclusive Resort, responded to this reviewResponded 25 April 2018

Dear customer,

Please accept a sincere apology for any inconvenience that you might have experienced during your stay in Cabarete. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations.

It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services.

We remain at your disposal.

Best regards,

General Manager
Viva Wyndham Tangerine


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Reviewed 14 April 2018 via mobile

Stayed a week at Wyndham Cabarete Dom. Rep. Had fun kite surfing, walking the beach, Belgian café, all inclusive resort and the entertainment is fabulous. Two pools, one cafeteria, show room. Ocean warm for swimming and body surfing.
Nightly shows by excellent dancers, 'singers', musicians.
This is an multilingual resort. Lots of Europeans and Canadians, both English and français.
This resort owned by an Italian. 3 specialty restaurants on site plus a pay off the menu Italian restaurant with the best beef on the island. Resort is short beach walk to Cabarete town with restaurants, bars and shops. Full moon high tide early March 2018 was devastating for those merchants. All better now.
Plug in to various side trips like water falls sliding, Aurora cigar factory in Santiago, shopping in Puerta Plata, whale watching in Samana. Don't hesitate to use the local vans for public transport.

Date of stay: March 2018
Trip type: Travelled as a couple
2  Thank Wanderer550823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VivaWTangerine, General Manager at Viva Wyndham Tangerine - An All-Inclusive Resort, responded to this reviewResponded 18 April 2018

Dear customer,

Thank you for choosing Viva Wyndham Tangerine as destination for your vacation.

We appreciate the time dedicated to write your opinion about your stay at our resort. We assure you that your feedback will be considered in order to ameliorate our services.

Please do not forget that Viva Wyndham Tangerine will be pleased to welcome you back.

Best regards,

General Manager
Viva Wyndham Tangerine

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Reviewed 12 April 2018 via mobile



I loved the Dominican and plan on coming back soon. We stayed there 2 weeks and thoroughly enjoyed our stay. The food isn't the best, but it was adequate. Michael from the entertainment staff made us feel very welcome. He was the nicest person i encountered while on the island. We will definitely be back :)

Date of stay: March 2018
Trip type: Travelled with friends
2  Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VivaWTangerine, General Manager at Viva Wyndham Tangerine - An All-Inclusive Resort, responded to this reviewResponded 18 April 2018


Dear customer,

We sincerely appreciate your positive review about your vacation at Viva Wyndham Tangerine.

Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this.

We look forward to welcoming you back soon at our Resort.

Thank you for choosing to stay at Viva Wyndham Tangerine.

Best regards,

General Manager
Viva Wyndham Tangerine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

This resort was Great! Small resort with everything of a large resort. The view was nice. The food was Giood. the rooms were nice. The entertainment was fun to watch. The employees were on top of everything. And did it all with a smile. This resort had a bit of a personal touch.
My grade on the resort
The grounds: immaculate.
The restaurants: All good and tasteful
The pool area: Clean and big and plenty of chairs and cabanas
All services are located under one large building.
There is one bar, but they move quick. Drinks were good.
the beach is big for a small resort. it was clean, and smooth sand throughout.
Water was georgous! A bit rough though, Be careful.
there is a consist wind coming in from the ocean.. very refreshing.
the employees: they all were very very nice and attentive. All areas were kept up all the time!
We went to town,a quick 10 minute walk on beach. We supported a couple of restaurants there for local food .. DELICIOUS! (we recommend Papi's & Pomodoro's)
We recommend rooms in Building 12-13-15-24 (centrally located and its quiet from street noise and the Disco.
I removed ONE STAR becausef the oversell from sales reps on the grounds, the vendors on the bench. You can expect 12-16 vendors a day on the bench, one even woke us up while sun bathing. Not NICE! Also the pizzeria is not included in the resort..it is an extra charge. We suggest making it part of the ALL-INCLUSIUVE PACKAGE,. we never saw anyone in there.. JUST DO IT.

Room tip: room safes are $2 per day.
Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank mario B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VivaWTangerine, General Manager at Viva Wyndham Tangerine - An All-Inclusive Resort, responded to this reviewResponded 12 April 2018

Dear customer,

Thank you for your review regarding the Viva Wyndham Tangerine. It is very nice to read your good remarks about our services and facilities. Also we are very happy to know that we were able to exceed your expectations.

We look forward to your next stay at our resort and thank you for recommending us.

Kind regards,

General Manager
Viva Wyndham Tangerine

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