We just got back from 6 days at this hotel... but don't be fooled! It's more like a "highway motel" disguised as a beach resort!
Let me start with the good things: location to airport (POP), right on the beach, and an amazing looking pool area! We were "wowed!" when we entered the hotel. It looks REALLY good and nice! The buffet is alright - typically all-inclusive buffet.
And now to the bad: I traveled with my husband (yes, we are gay), and we greeted by a hotel employee cursing us out in Spanish ("look at these 2 girls")... not knowing that we speak Spanish! Great start to a vacation. The receptionist was the most sour girl we have ever seen. We almost felt like we were annoying her by checking in!
The room was actually OK, but things went wrong on day 2. We were initially handed 2 small bottle shampoos, but when they ran out, they were not replaced. We asked for more, and were handed a soap bar! "Shampoo is only for when you check in" was the answer.
After a few days, our towels were a little dirty, and very wet. Unfortunately they could not provide us with new, clean towels "until a couple of days"... WTF! This is a beach resort in a country where humidity is higher than normal, and towels simply don't dry.
Toilet paper was also a thing we had to ask 2-3 time about.
In general the staff either had a super good day or a really bad one; their mood was never to tell.
The animation team consisted of 10+ young guys, and they were all very nice and helpful, but sometimes they were a little too much - keep in mind that this is an adult-only resort. They acted like kids, and the evening shows/performance was a joke, and it seemed they belonged more in a kids-friendly resort.
All-in-all we had a GREAT trip, and DR is fantastic, but next time we would not chose Hotel Celuisma Cabarete, and we would NOT recommend it to anybody else.
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- Also Known As:
- Celuisma Paraiso Tropical
- Paraiso Tropical Cabarete