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Holiday Inn Express Tapachula
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Reviews (238)
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Reviewed 28 November 2017 via mobile

Everything is 5 stars in this hotel. Reception ladies are great. Alejandra and employees represent the hotel exceptionally well. Their breakfast has a variation of foods every morning. Christian and Marcelo are ver respectable in he buffet area. Definitely recommend it.

Stayed: November 2017, travelled on business
Thank Alejandro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this reviewResponded 29 November 2017


We are always pleased to receive praise and recognition of such a positive nature.

It is truly rewarding when a guest recognizes the efforts of our staff and takes the time to say thank you.

Your comments will be shared with all our staff, as a reaffirmation to continue your efforts to make this your hotel a leader in excellence.

Once again, thank you for your kind comments. We look forward to the opportunity to serve you in the future.

Regards!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

Been here for a bit. Good hotel, internet ok. Kitchen staff are the best, Marcelo and Cristian very accommodating. The cook is a gem I tried for awhile to get a suit with balcony and may finally move into one. Pool should be fixed soon with better outdoor area. Overall pleasant hotel for the area.

Stayed: August 2017, travelled on business
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this reviewResponded 3 August 2017

We are always pleased to receive praise and recognition of such a positive nature.

It is truly gratifying when a guest recognizes the efforts of our staff and takes the time to say thank you. Your comments will be shared with all our staff, as a reaffirmation to continue your efforts to make this your hotel a leader in excellence.

Once again, thank you for your kind comments.

thanks!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2017

Nice, clean , quite, basic hotel.Excellant staff, very affordable pricing. I always felt secure. Reasonable amenities in the room.
I wil definitely stay here on my next trip to Chiapas.
Breakfast was simple yet completely fulfilling, very easy to access.
Also close to a Walmart for anything you might have forgotten.

  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank scott c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this reviewResponded 24 April 2017


We appreciate you taking the time to make us aware of your pleasant experience during your recent stay.

We look forward to serving you in the future.

Regards!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2017 via mobile

The hotel is very nice located in the nicer area of Tapachula and has direct access to the newest shopping mall in the area, the rooms are nice and clean the only thing that was not perfect was the pool since it was a little dirty since it was a high season and they didnt seem to clean it every day

Great to travel with family and friends



Stayed: April 2017, travelled with family
1  Thank Xavier S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jorge p, Manager at Holiday Inn Express Tapachula, responded to this reviewResponded 20 April 2017


Allow me this opportunity to apologize for the pool inconvenience during your stay.

Your willingness to share your experience with us is genuinely appreciated.

I hope you will give us the opportunity to serve you in the future.

Jorge Palacios
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

I spent three nights here whilst renewing a visa for Guatemala. Well appointed and modern with helpful staff. There is a large mall next door with plenty of restaurants and shops. The room was modern and spacious with good, free WiFi. The room had a large TV and attached bathroom. The complimentary buffet breakfast was good. There is a small outdoor swimming pool and gym.

Stayed: February 2017, travelled solo
Thank Leigh_Whitworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this reviewResponded 20 February 2017


We appreciate you taking the time to make us aware of your pleasant experience during your recent stay.

Your comments will be shared with all our staff, as a reaffirmation to continue your efforts to make our hotel a leader in excellence.

Once again, thank you for your kind comments.

We look forward to serving you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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