My family decided on a last minute trip to Tagaytay. All the other hotels are fully booked, as the date is a national holiday. We searched the net and found this hotel the only one with availability, now I understand why!
First, when making the booking, the prices that were posted in the net were'nt updated. Reservations said the website is rarely updated. Fine. We were quoted a higher price. We booked 3 rooms. 2 Deluxes (sort of a family room) and 1 Superior (double room) We were told that the Deluxe rooms could take in 4 people. But when we arrived there is 2 single beds in the room! We were paying for 4 people and the room doesn't even have 4 pillows in them! When I tried to request additional everything (pillows, blankets) I was being charged P50.00 for each! It is an absolute rip-off!!
My brother in law ordered room service at 10pm and was told that the kitchen is already closed! The room service menu said it's 24hours service! And I will not even get into the details of the breakfast the next morning! Even the customer service of the staffs were very poor.
Overall, I would not recommend this hotel. With its steep price, there's hardly any service you could be happy with! I think staying in a self catering apartment would be better!
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- Also Known As:
- Tagaytay Country Hotel