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“excellent hats -off”
Review of Grand Gardenia

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Grand Gardenia
Ranked #3 of 36 Hotels in Tiruchirappall...
Reviewed 24 July 2012

stayed in their suite for 2 days during our temple visit last week.not demanding advance for reserving room came as a sweet suprise.thanks to Mr Ramkumar for his courteous and friendly behaviour.arranged a nice car and driver for our local sightseeings.( btw rajkumar did you collect the pickle packets from ur recption) rooms were spacious clean and well attended. roof top view was excellent so was the food @ kanappar restaurant.couldnt recollect even a single flaw.good keep it up.worth every single paise spend.
i would recommed this hotel to any traveller reding this review....go ahead stay here ..you wont regret...

  • Stayed: July 2012, travelled with family
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1  Thank geebee1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANDGARDENIA, Front Office Manager at Grand Gardenia, responded to this reviewResponded 28 July 2012

Dear Sri,

Greetings from Grand Gardenia!!!!

We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received.

It was a pleasure to read your review and to learn you enjoyed the room and the dining experience at our Kannapa Chettinadu Restaurant.

Kannappa Chettinadu restaurant also offers you the convenience of well packaged take aways, other than the dining experience and moreover thanks for your pickles.

Guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Gardenia looks forward to welcoming you back.

Regards,

Ramkumar
Manager - Front Office
+91 95856 44000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (492)
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370 - 374 of 492 reviews

Reviewed 23 July 2012

On 11/11/2011 my family of 11 persons stayed at this hotel. it was like being at home again. This hotel is so fantastic in terms of cleanliness and service. i could have easily given it a five star rating. Keep it up Grand Gardenia. I look forward to staying at your hotel again.

  • Stayed: November 2011, travelled with family
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Thank Sueramu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANDGARDENIA, Front Office Manager at Grand Gardenia, responded to this reviewResponded 28 July 2012

Dear Guest,

Greetings from Grand Gardenia!!!!

Thank you for taking the time to post your comments.

It is great to read that you have had an excellent stay at Grand Gardenia and that our associates were able to assist you with all your requirements.

Guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Gardenia looks forward to welcoming you back.

Regards,

Ramkumar
Manager - Front Office,
+91 95856 44000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2012

Well this hotel has a sense of good service and standards and has to a great extent been able to deliver it too. But still a lot of scope of improvement remains in terms of training of staff and also to some extent understanding the needs of a guest before the guest words out. Its a potentially good hotel. Conveniently located, decent restaurant (though i would say food can be much improved). One thing that i would like to say is since they already have a sense of what good service and standard is all about, it wont take them long to become the best in town. They have a lot of free space which can be well utilised and that would help them capitalise. Over and all i would say it is the safest bet when it comes to choosing a hotel in Trichy and can also turn out to give you a memorable experience in a small place like Trichy.

  • Stayed: July 2012, travelled with family
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Thank Arkodeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANDGARDENIA, Front Office Manager at Grand Gardenia, responded to this reviewResponded 28 July 2012

Dear Guest,

Thank you for providing us with a feedback on your recent stay experience. It’s inspiring to know your over all stay experience and comments on our facilities and services.

We look forward to welcoming you back for many more enriching moments at Grand Gardenia, Trichy

Regards,

Ramkumar
Manager - Front Office
+91 95856 44000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2012

I agree with Amsalan's review. never judge a book by it's cover nor a hotel by its exterior & location. It is such a lovely unassuming hotel to stay at with excellent standards of quality and comfort, we have a wonderful time here, the spacious spotlessly clean rooms, great beds and brilliant service (their laundry service is the cheapest compared to other hotels that we stayed) It is one of the best hotels where we stayed during our Tamil Nadu Tour. The staff are attentive and courteous, the head of Customer Service, Ms Sumitra personally attended to us & gave us a warm welcome as recommended by our Tour Agent, Mr Rajkumar, Asia Express.

The breakfast is served in their rooftop restaurant which has an excellent view. Their coffee & tea are really good. The chettinand restaurant downstairs offers good food too..one must try the 'Natu Koli Soup' and 'Pal Appam' it was simply excellent.

Would strongly recommend this hotel to others.

  • Stayed: July 2012, travelled with family
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1  Thank MaryPauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANDGARDENIA, Front Office Manager at Grand Gardenia, responded to this reviewResponded 28 July 2012

Dear Mary

Greetings from Grand Gardenia!!!!


Thank you for taking the time to post your comments and for letting us know that you have enjoyed your recent stay with us.

I am delighted you enjoyed the breakfast at Golden Palm Rooftop Restaurant and its view.

Grand Gardenia team looks forward to seeing you back very soon.

Regards,

Ramkumar
Manager - Front Office
+91 95856 44000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2012

Grand Gardenia is a delightful oasis in dusty Trichy, especially following a bone-rattling three-plus-hour ride from Thanjavur. We spent one night in the executive room, which was clean, comfortable, and most importantly had good toilet facilities. The front desk staff spoke excellent English and made us feel very welcomed indeed. Wireless Internet connectivity was slow, but hey, it's free. Would happily stay at the GG again in a heartbeat.

  • Stayed: July 2012, travelled as a couple
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1  Thank cinSin2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRANDGARDENIA, Front Office Manager at Grand Gardenia, responded to this reviewResponded 28 July 2012

Dear Guest,

The best part of service is to know that you pleased someone. It’s inspiring to see how much you appreciated our hotel.

I am delighted you enjoyed your stay and our associates took a good care of your requirements.

We look forward to welcoming you back at Grand Gardenia,Trichy Soon

Regards,

Ramkumar
Manager - Front Office,
+91 95856 44000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Gardenia

Address: 22 - 25 Mannarpuram Junction, Tiruchirappalli 620020, India
Region: India > Tamil Nadu > Tiruchirappalli District > Tiruchirappalli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 36 Hotels in Tiruchirappall...
Price Range: ₹ 2,634 - ₹ 3,790 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Gardenia 3*
Number of rooms: 38
Official Description (provided by the hotel):
Guests will find all of the finest amenities in each of the 38 rooms in this popular 3-star hotel. Guests will find television, desk, television LCD/plasma screen, air conditioning waiting in each room. In addition, this property in Trichy has restaurant, executive floor, room service, 24hr room service. Guests seeking exercise or leisure will be pleased to find sauna, steam room at the hotel. Everything the hotel does is centered around the guest' experience, ensuring comfort and relaxation. ... more   less 
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Also Known As:
Grand Gardenia Tiruchirappalli, India - Tamil Nadu

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