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Grand Gardenia
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Reviews (529)
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All reviewskannappa restaurantrooftop restaurantgrand suitevalue for moneychettinad foodnon vegnational highwayground floorpleasant stayexcellent hotelplace to staysuite roomother hotelsstar hotelmorning breakfasthotel is locatedbusiness hotel
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Reviewed 19 May 2012

I was booked into this hotel for a short business visit to Trichy. A few images on their website did not give a very impressive picture of the hotel. However, I was pleasantly surprised when I reached there. The lady at the reception was quite courteous and helped with a quick check-in. The room was spacious and comfortable too. The breakfast had a nice touch with a sweet dish and tasted good.

The only gripe was the menu for in-room dining. A very small list and they did not have most of the items that were asked for from it. Also for most of the request, they had to cal back and confirm. Though they have a famous restaurant downstairs, it is not everytime that you want to get out of the room to for dinner! If thats taken care of, it can be a very good place to stay.

Overall had a pleasant stay at Grand Gardenia and would definitely staying there for subsequent visits.

  • Stayed: May 2012, travelled on business
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1  Thank Mehul_Bonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

We drove down from bangalore and the plan was to check-in in the noon and spend an afternoon in Trichy before leaving for tanjavur. The breakfast was very good choices of western and tamil nadu breakfast usuals like idly, dosa, vadai and appam. Will be back soon again.........

  • Stayed: April 2012, travelled as a couple
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1  Thank balasub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2012

I was traveling on business to Trichy from Chicago. One of my employees suggested this place to stay. The rooms were spacious. Breakfast was good. Chettinad hotel was the best part. Afforadable Price. Receptionist were courteous. Will stay in future for sure.

  • Stayed: May 2012, travelled on business
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Thank Babu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

Very nice property and luxurious Room to stay, located upfront of Chennai Express Highway. However very poor service, that starts from Reception to Room Service, Restaurant. When I was checking out, they don't explain the bills in detail, they get upset if you ask any doubt also. Moreover, reception girls/ladies are busy in fight with their own problem in front of guest. I can say, It is luxurious Lodge rather it is called as Grant Gardenia Hotel !!!. Needs lot of improvement as we pay for stay and service, not only for Stay. Hope management takes note on this positively, takes action to serve your other customers.

  • Stayed: May 2012, travelled with family
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Thank selkum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

We stayed in Gardenia on 31st March 2012 on our way to kumbakonam . We drove down from bangalore and the plan was to check-in in the noon and spend an afternoon in Trichy before leaving for kumbakonam next day morning . We reached aound 1.30 PM in the afternoon . What you see in the front is the entrance to the resturant and not the reception . We parked the car and pulled our luggage out and started searching for the entrance to the reception . No one was there to guide us . Finaly asked the security and he showed us the way to the reception . Checked in and we requested for a service to bring our luggage to the room . The receptionist response was very lethergic "No one is available". We requested the bell boy to help us and he promptly did. The lunch was good in the chetinaad resturant . We visited a few temples and came back to the hotel in the night . We removed the quilt on top of the bed and was shocked to notice that the bed was full of hairs and dirty . After the last occupabt vaccated they have not changed the sheet nor bothered to clean it up properly . We were forced to call the house keeping in the night 10.00 PM to make a request to change the sheet . Our child was dead tired after a long drive from bangalore and was very uncomfortable. Finally the sheets were changed and we could go to bed sleep at 10.30 . Morning we went to have our complimentry breakfast . The service there was again disappointing . We have reming thrice to get our "Dosa" . Unfortunately we took a seat end of the row and people serving happily ignored us until we brought it to the notice of the manager . It took about 1 hour for us to complete our breakfast . We decided to check-out and carried all our luggage to the reception . I gave my Credit card for settling the bill but the machine was not accepting . The receptionist asked for another card . We gave my wife's SBI debit card .. The transaction was accpted but the printout was not coming . The recptionist clueless and want to swioe the card again . We stopped her and questioned what will happen to the previous transaction which was approved by the bank. She had no answer . I requested that let some one who is familiar with cards come and settle our bills . The response was "No one is available" She spoke to some one in the phone and informed that this transaction will be treated as unsucessfull and our bank account will not be credited . Finally i gave my another debit card and cleared the bill . On reaching back to bangalore what we found was that both my and my wife's cards has been debited with the Bill amount on 01st of Apr and fortunately my wifes transaction was reversed on 09th April by the hotel . .

Over all our experience was pretty bad .. We had plans to do a stopover on the same hotel on our return but my wife and kid refused to come back to this hotel

Room Tip: They have an excellant resturant attached to this hotel in the ground floor .
  • Stayed: March 2012, travelled with family
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2  Thank Shankar_15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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