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Reviewed 5 April 2018 via mobile

Amazing hotel with exceptional staff especially the housekeeper Mr Kaisar Bha anything I wanted he immediately brought it to my room as I had 2 young kids under the age of 5 years
Also the hotel buffet amazing service from all the staff people
Also had a amazing message from Nam she was excellent

Date of stay: April 2018
Trip type: Travelled with family
3  Thank mehzumuneer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhyberHotels, General Manager at The Khyber Himalayan Resort & Spa, responded to this reviewResponded 6 April 2018

Dear Guest,
Greetings from The Khyber Himalayan Resort & Spa!
Thank you for staying with us and sharing your review. So pleased to learn that your stay with us was
wonderful, and you returned with memories that will continue to bring you back to us. We are glad that
our swift services and warm hospitality made your stay a flawless one. Thank you for appreciating our
culinary treats and diligent associates for their hard work.
Your kind words have already been shared with our associates and they are all pleased to have
exceeded your expectations. In case, you’re planning another trip anytime soon, do keep a tab on our
social media channels for ongoing promotional offers for a smoother and convenient booking and stay.
See you soon!
Best Regards,
Vinit Chhabra
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

This will be our 4th consecutive annual stay at khyber. Everything remains the same as previous years.
Beautiful and luxurious rooms. Great location.
Swimming Pool and the Jacuzzi is top notch.
Spa is expensive but brilliant.
Service remains a concern.
Food is a major disappointment. Breakfast and dinner buffet needs to be fresh. someone staying for a day or two will not realise that the food served at buffet is not fresh. Staying for a week you would know that food and fruits being served not fresh. Must have been frozen a few times. Order A la carte and the food is tasty and fresh.
Chose to have dinner at highland park on a couple of occasions and was a delight. Plus massive quantities for every dish.
Getting in and out of khyber every day is still very painstaking.
Will sincerely request the management to improve the buffet quality.
Stayed for a week March 2018.

Room tip: Rooms with balcony are quieter. do ask for a change of pillows.
Date of stay: March 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank arenski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhyberHotels, General Manager at The Khyber Himalayan Resort & Spa, responded to this reviewResponded 5 April 2018

Dear Guest,
Greetings from The Khyber Himalayan Resort & Spa!
Thank you for sharing a delightful feedback on this esteemed travel platform. It was wonderful to have you back with us for another stay and we are happy to know that you had a pleasing stay. It’s a delight to note that our spacious accommodation, temperature controlled pool and Jacuzzi were all par excellence. Our spa service is a favorite among other travellers and it’s great to know that you enjoyed it as well. We are disheartened to know that our culinary spread didn’t impress you and we’ve duly noted your feedback and shared it with the management for rectifications.
We thank you for your continued patronage and for sharing an honest feedback. We hope to have you back with us for another stay with improved delicacies. Do connect with us through our social media channels and stay updated on upcoming offers and promotions.
Best Regards,
Vinit Chhabra
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Oh my what a hotel!! We stayed here for 3 days only but none of us wanted to leave. The staff, service, food, rooms, everything was amazing. The staff was very nice and they answered all of our questions, they suggested things to us, they would help us pick what food to eat from the really long list they had in the menu and they always had a smile on their face. The food = wow. There is so much to eat. Even though there is just one restaurant in the hotel, there was so much to eat. We never ate the same thing twice. The rooms were lovely, we had hot water, a heater and some rooms have a balcony. Our heater and TV did not work in the begining but as soon as we called the front desk, room service was there in no time and fixed everything very quickley. The facilities were lovely too. We didn't actually know about some of the facilties, we only discovered them on the last day but nevertheless it was fun. The pool was beyond beautiful. It was such a peaceful place. I spent a lot of time there. The steam, sauna and jaccuzi were so nice too, they were clean and very nice to use. Obviously, the location was extraordinary. I LOVED my stay here. It was so peaceful and just all round amazing. The wifi was not very great but honestly, I think that being in the Himalyas it was nice to not have wifi for a couple of days :) I recommend it 100%. Also, we went in March wish was nice because there was enough snow to play around in but the weather was still very warm and nice.

Room tip: Luxury Rooms are expensive but have a really nice view.
Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank anjmehta8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhyberHotels, General Manager at The Khyber Himalayan Resort & Spa, responded to this reviewResponded 3 April 2018

Dear Guest,
Greetings from The Khyber Himalayan Resort & Spa!
Thank you for taking out time to share your pleasing feedback on this esteemed travel platform. We are
happy to know that you enjoyed our warm hospitality, comforting stay and the culinary affair also added
value to your stay. Our team strives to make the guests’ stay truly pleasing and it’s great to know that
our services were par excellence.
We look forward to welcoming you and your family back again for another stay. Do connect with us
through our social media channels and stay updated on upcoming offers and promotions.
Best Regards,
Vinit Chhabra
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Khyber indeed provides peace to your soul as soon as you enter the property the warmth of the staff made my stay so comfortable and homely. The rooms provide such great views that leave you in awe. The food was also excellent. I would like to specially thank khailda for making my stay so amazing, she was there to help from there at any time of the day. She made sure personally everytime that we have a comfortable stay. Thankyou for your hospitality.

Date of stay: December 2017
Trip type: Travelled with family
Thank bhawna15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhyberHotels, General Manager at The Khyber Himalayan Resort & Spa, responded to this reviewResponded 6 April 2018

Dear Guest,
Greetings from The Khyber Himalayan Resort & Spa!
Warm hospitality and personalized service add more value to everyone’s trip and we are happy to know
that our associate was able to help you in all your needs and make your stay special. Thank you for
taking out time to highlight the various facilities of our resort on this esteemed travel platform. We are
pleased to know that you enjoyed the view from our room and our comfortable accommodation
impressed you. Your kind words for our associate have been shared with them and received with much
gratitude.
We look forward to welcoming you and your family for another stay. Do connect with us through our
social media channels and stay updated on upcoming offers and promotions.
Best Regards,
Vinit Chhabra
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Khyber is a beautiful property ..! Indoor pool, view everything is just perfect their staff is also very good..! They are very busy even in March and early April so couldn’t give a room on the upper floor. But lower floors front side rooms have beautiful view. But before booking request them from a upper floor room and front side view. The best part is even in early April u can see snow right out side of ur room snow . Pool is awesome.. all in all beautiful and serene property with courteous staff ..! Mudassar.. front desk person was very nice to explain in details about what to do and when is a good time to do certain activities which was quiet helpful ..!

Date of stay: April 2018
Trip type: Travelled with family
Thank kanikasinghania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KhyberHotels, General Manager at The Khyber Himalayan Resort & Spa, responded to this reviewResponded 3 April 2018

Dear Guest,
Greetings from The Khyber Himalayan Resort & Spa!
Thank you for taking out time to share a wonderful feedback on this esteemed travel platform. We are
happy to know that our seamless services and friendly team impressed you. It’s great to note that we
were able to make your stay comforting and the location of rooms also impressed you.
We look forward to welcoming you and your family for another stay. Do connect with us through our
social media channels and stay updated on upcoming offers and promotions.
Best Regards,
Vinit Chhabra
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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