My family and I stayed here 4 nights between Safari and climbing the big mountain. I personally was in 3 different rooms. The staff was welcoming and helpful but we had issues with hot water, having enough towels for the number of people in the room (2). Internet service was inconsistent or sometimes not available at all. Some of the rooms are noisier than others including the 0445 prayer from down the street. It was more comfortable than camping!

We stayed here before and after our Kilimanjaro adventure. The staff are great, very friendly and willing to do anything to assist. Sometimes accented English (both ours and theirs) was a little obstacle, but patience and kindness always won out. Rooms were good, very clean. Reviews from Matt L and vossellerfaerie were very accurate and reflected our experience. Our package included breakfast, which was always good. Lunch and dinner could be more of an adventure, but the French Fries were always a safe bet and very good.

For $50 it was a great starting and stopping point for my climb on Kilamanjaro. Staff was very friendly, but we struggled a little with accents. When my bus left very early the staff was willing to make breakfast for me before the restaurant opened - no extra charge. The community is very busy around the hotel if you decide to wander around. I felt safe, but definitely realized that anything I bought in town carried a "white man tax."

Anyways, I will stay here again. The facility, staff, and restaurant we're a good value