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Reviewed 2 March 2020

I contacted top 10 ranked agencies for my 7 day private Machame route climb and Kilisa(owner Naick) was very responsive and offered me the best price.

Nickson and guide Livingston arrived in the hotel the afternoon before the hike to brief and look at all the items I needed for the trek. Livingston along with the cook and porters were all instrumental to my reaching the Uhuru peak and coming down safely. I had delicious meals every day. Livingston made sure to check the oxygen level and general health everyday before going to bed.

Some of the porters would come back after setting up the tents to carry my day pack while I was still an hour or 2 away from everyday destinations. When i was climbing down from the peak, they climbed up an hour and half or so to welcome me with fruit juices and carried me for the last hour as I had trouble walking because of my knees.

I cannot appreciate enough their help. Their main goal is to help clients reach the peak and complete the climb successfully.

Date of experience: August 2019
Thank gk2160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilisa2016, Front Office Manager at Kilisa Tours & Safaris, responded to this reviewResponded 6 March 2020

Hello gk2160

Thank you for taking your time to leave us such a kind review
It is our intention to offer the great service so that our guests can still enjoy their Experiences and have great memories once they are back home.
Thanks for choosing us.

Kind Regards
Juliana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2020

I can’t recommend Kilisa Tours enough. We just finished the trek a couple of days ago. From the pick up at the airport, everything went smoothly. We asked our driver Nicholson to give us a little tour walking around Moshi as we had some time to kill, which he did happily (we gave him a tip obviously). Then our guides, the fabulous Bakari and Matthew, cake to our hotel to check over our kit, making sure we had everything we needed and tell us the plan for the six days ahead.

On day one, we stopped by the office to pick up the amazing crew of 7 porters, our chef and Matt and Bakari. Everyone was super friendly from the word go and they all had some limited English so we could converse a little bit.

Day one was through the rainforest - we got soaked - but we’re met back at camp with our tent set up and shortly after a hot meal presented to us. This was the standard every day. Some days we even stopped for a hot lunch. Both me and my partner are vegetarian and our chef - Kurwa - or Mama Africa, always made tasty filling food for us. Even breakfast was two courses. He couldn’t feed us enough and we were both very grateful to have full bellies!

The porters always beat us to camp, even though every day we were the first trekkers to arrive, which is testament to the brilliant organisation of Kilisa and our guides. A couple of porters would even meet us most days about 500km from camp and carry our day packs for the last stretch.

As for our guides, Matthew and Bakari. They were brilliant. Their confidence and positivity put us immediately at ease. The one tough day was the stretch to the summit (obviously) and they guided us through it with such kindness and grace, I cannot praise them enough. They kept us going, kept us warm and most importantly got us down as quickly as they possible could as by the time we’d hit the top we both felt pretty awful.

This was the most awesome, friendliest, most professional group of people and the price of the trek seemed reasonable when comparing to other companies. The staff all seemed to be proud of the company and treated fairly. We always felt safe and taken care of and the office were easy to communicate with pre booking and quick to answer emails.

My advice... Go for it! (And take a hot water bottle for your sleeping bag!)

Date of experience: February 2020
Thank Zanzibeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilisa2016, Front Office Manager at Kilisa Tours & Safaris, responded to this reviewResponded 6 March 2020

Hello

I would just like to take the opportunity to thank you for being such a valued guest Not only that but also for taking your time time to leave us a well detailed great review. I am so happy to see that you had enjoyed your experience with Kilisa tours Thank you for your kind words regarding our staff
It is always so nice to receive such feedback as we work hard to ensure that our guest have lovely experience with us
Your opinion is of great value to us as we constantly strive to improve our services

many thanks for recommendation.

Kind Regards
Juliana

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Reviewed 27 February 2020

Amazing experience with Kilisa tours

We were a group of 3 people from France, who made the 7-day ascent of the Lemosho route - descent Mweka Kilimanjaro Trek.
Climbing Kilimanjaro under the Kilisa circuits was fabulous because we really had a great experience and we got the best service. Naick, who is the owner of the company, contacted us all the time and the communication was easy as he made all the logistical arrangements and the price was absolutely reasonable in addition
This trip exceeded my expectations
Everything was well planned, from arrival at Kilimanjaro International Airport, transfers to the hotel and back and of course the duration of the trek
The route that we chose is very picturesque each day presented different sites. And this route helped us acclimatize to the high altitude and increased our chances of success before trying to Uhuru Peak.
The food was delicious and varied every day, served with fruits and vegetables, including coffee and tea. I couldn't believe how creative the chef was at producing hot food on the mountain.
In general, we could not have asked for a better guide and a better team than those in Kilisa
The hike was great, it was a great success to stand at the top and we could not have done it without the support of this team
we were strong and fit and for that we finished the hike a day earlier. And even after the hike, Naick was kind enough to invite us home and had dinner with his family
It made for a truly remarkable experience.
We had a great trip to the top of Mount Kilimanjaro and even after.
I would highly recommend this company without any hesitation.

Date of experience: February 2020
Thank Franciscofrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilisa2016, Front Office Manager at Kilisa Tours & Safaris, responded to this reviewResponded 6 March 2020

Hello Francis

We would like to thank you for your well detailed and positive feedback as it will surely help future guests to get an overall idea of our company

We are also thrilled to hear that we exceeded your expectations and we made this whole experience remarkable to you [we take pride for that]

while, we're so appreciative for your gratitude ..

Many thanks for recommendation

Kind regards
Juliana

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Reviewed 20 February 2020 via mobile

Really easy hike but the landscape was awesome. I saw several blue monkeys. I only had a day but I am planning on doing it to the top but on a MTB

1  Thank Henrique U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilisa2016, Front Office Manager at Kilisa Tours & Safaris, responded to this reviewResponded 27 March 2020

Dear henriqu..

Thanks for leaving us such a kind review. Moreover we thank you for your wonderful comments to the trip you had.
Will be happy to welcoming you again, Thanks

Kind regards

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Reviewed 18 February 2020

I booked through Kilisa to do 6 day Rongai route. They joined me onto a trek which was absolutely awesome. The hospitality of everyone as soon as I arrived, my driver, the hotel staff, the guides, porters, cooks were just absolutely fantastic. Naick was fantastic with sorting out any arrangements for me from the very first email to when I left to come home. I couldn't recommend Kilisa enough. Everyone looked after me so well and as a young girl, 22, a solo traveller that was such comfort for my family at home to know that I was in good, trustworthy hands. Thank you Kilisa! I'll be back for another route soon!

Date of experience: February 2020
Thank FrancesHughes1628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilisa2016, Front Office Manager at Kilisa Tours & Safaris, responded to this reviewResponded 24 February 2020

Hello
Frances, thank you for taking your time to leave us such a kind review
It is our intention to offer the great service so that our guests can still enjoy their Experiences and have great memories once they are back home.
Thanks for choosing us. Kind Regards Juliana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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